Reading, RG1 2TH,
United Kingdom
Ctms Service Management Technographics
Ctms Service Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ctms Service Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Ctms Service Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ctms Service Management has purchased the following applications: Microsoft 365 for Collaboration in 2021, Salesforce Marketing Cloud for Marketing Automation in 2023, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ctms Service Management is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ctms Service Management revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ctms Service Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ctms Service Management Tech Stack and Enterprise Applications
Ctms Service Management Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Ctms Service Management implemented Microsoft 365 to provide Collaboration capabilities across its UK professional services business. The deployment supports the company website and serves a compact user base of 15 employees, aligning the Microsoft 365 tenant with corporate email, document storage, and team communications needs.
The Microsoft 365 implementation emphasizes cloud-hosted, tenant-based architecture typical for small organisations, with standard Collaboration modules provisioned for the environment. Functional capabilities include hosted email and calendaring, content collaboration and document libraries, persistent chat and meetings, and file synchronization for endpoint access, together enabling core business functions such as internal communications, document management, and client engagement for professional services operations.
Operational coverage is company-wide within Ctms Service Management, with administration focused on centralized user provisioning, identity and access management, and information governance controls appropriate for a 15-person firm. The presence of Microsoft 365 on the company website indicates public-facing linkage to the Collaboration platform, while governance practices center on tenant administration, user role assignment, and content lifecycle policies to support ongoing collaboration workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Ctms Service Management CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2023 | 2023 |
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Tag Management | CRM |
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2018 | 2018 |
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Ctms Service Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Ctms Service Management deployed Microsoft Azure Cloud Services to host and serve its public website and associated web application workloads. The implementation used Microsoft Azure Cloud Services, Application Hosting and Computing Services, to provide platform-level web hosting, compute instances, and object storage for site assets and static content, with platform provisioning aligned to pay-as-you-go compute and storage patterns.
The deployment scope is limited to the company website and client-facing web functionality, affecting marketing and delivery workflows rather than broad enterprise systems. Operational ownership was retained internally, with configuration and lifecycle tasks focused on DNS, certificate management, instance provisioning, and content deployment, reflecting typical operational processes for Application Hosting and Computing Services implementations at a small professional services firm.
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ctms Service Management
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Apps Being Evaluated by Ctms Service Management Executives
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