Culligan Water
9399 W. Higgins Road Ste# 1100,
Rosemont, 60018, IL,
United States
Rosemont, 60018, IL,
United States
1 847-430-2800
Manufacturing
Culligan Water Technographics
Culligan Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Culligan Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1470 Culligan Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Culligan Water has purchased the following applications: IFS ERP for ERP Financial in 2020, FreeWheel Demandsuite for Agency Management in 2022, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Culligan Water is running and its propensity to invest more and deepen its relationship with IFS , FreeWheel, A Comcast Company , Mogli Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Culligan Water revenues, which have grown to $327.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Culligan Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Culligan Water Tech Stack and Enterprise Applications
Culligan Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Culligan Water began implementation of IFS ERP. The program targeted IFS Applications 10 deployed as IFS Cloud hosted infrastructure and was scoped to commercial units including Paragon in the United States and FilterPro in China, positioned within the ERP Financial category.
The IFS ERP deployment concentrated on core ERP Financial capabilities, with configuration work aligned to general ledger, accounts payable, accounts receivable, fixed asset management, and financial reporting workflows typical to the application category. Configuration, Reports, Integration and Modification development served as the primary delivery model, with custom reports and technical modifications coordinated to meet Culligan business accounting requirements.
Technical coordination was led by an IFS Technical Solutions Manager contracted via WIA Systems Inc, who provided technical designs, integration oversight, and acted as the primary technical point of contact during deployment and post go-live support. Integration and CRIM activities were used to manage interfaces, report development, and technical training to align IFS ERP with operational processes across the scoped entities.
Governance emphasized configuration control, CRIM development tracking, and structured handover with technical training and post-go-live support plans. The implementation successfully went live in June and July 2021 for the scoped entities, delivering a centralized IFS ERP platform to consolidate finance operations across the specified sites.
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Culligan Water ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Culligan Water implemented FreeWheel Demandsuite on its website. The deployment is positioned as a cloud delivered Agency Management solution to support digital media monetization and campaign delivery across the corporate site.
FreeWheel Demandsuite was configured to manage ad inventory, campaign trafficking, programmatic demand orchestration, and consolidated reporting. The implementation leveraged campaign configuration capabilities, creative management, targeting and frequency controls, and centralized performance dashboards to standardize ad operations.
Integrations were executed at the website level through ad tag and demand endpoints to connect site inventory with programmatic demand, enabling marketing and media operations teams to control campaign setups and inventory allocation. Governance focused on centralized campaign approval workflows and role based access to campaign management functions, aligning digital media operations and marketing teams with the FreeWheel Demandsuite Agency Management deployment.
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Mailing System | ERP Services and Operations |
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2020 | 2020 |
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Culligan Water AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Culligan Water deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. Culligan Water implemented Salesforce Chat in 2020 as a Chatbots and Conversational AI solution to support customer-facing web chat for customer service and online sales engagement.
The implementation leverages standard conversational capabilities common to the Chatbots and Conversational AI category, including real-time visitor chat sessions, routing to live agents, transcript capture, and agent queue handling within the Salesforce Chat interface. Configuration work focused on embedding the chat widget into the website, capturing basic visitor context for routing, and enabling session handoff from automated flows to human agents.
Operational ownership and administration are performed through the Salesforce Chat administration console, with configuration of chat routing and agent assignment managed by Culligan Water digital channels and customer service teams. The deployment is scoped to the public website and is positioned to centralize web-based customer interactions through Salesforce Chat.
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Culligan Water Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Culligan Water Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Culligan Water eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Culligan Water CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Culligan Water ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Culligan Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Culligan Water CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Culligan Water
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Culligan Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Culligan Water IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Culligan Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Culligan Water Technographics
Culligan Water is a Manufacturing organization based in United States,
with around 1470 employees and annual revenues of $327.0 million.
Culligan Water operates a diverse technology stack with applications such as
IFS ERP, FreeWheel Demandsuite and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Agency Management and Chatbots and Conversational AI.
Culligan Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS, FreeWheel, A Comcast Company and Salesforce.
Culligan Water recently adopted applications including
FreeWheel Demandsuite in 2022, tapCLIQ CX in 2021 and Criteo Commerce Media Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Culligan Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Culligan Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Culligan Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.