Wichita, 67205, KS,
United States
CURO Group Holdings Corp. Technographics
CURO Group Holdings Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CURO Group Holdings Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 CURO Group Holdings Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CURO Group Holdings Corp. has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CURO Group Holdings Corp. is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CURO Group Holdings Corp. revenues, which have grown to $817.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CURO Group Holdings Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CURO Group Holdings Corp. Tech Stack and Enterprise Applications
CURO Group Holdings Corp. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, CURO Group Holdings Corp. implemented Cisco Webex Meetings on its public website to provide hosted web conferencing for external engagement and virtual appointments. Cisco Webex Meetings is the chosen Audio Video and Web Conferencing platform and is used to deliver browser based join, HD audio and video, screen sharing and meeting recording capabilities for customer and partner interactions.
The deployment emphasized embedding Cisco Webex Meetings join flows directly into site pages, enabling users to click to join sessions from the browser and leveraging standard Webex Meetings functionality for scheduling, participant controls and in meeting collaboration. Configuration work focused on session templates, host controls and meeting moderation settings consistent with Audio Video and Web Conferencing best practices.
Operational coverage centers on the web channel and supports business functions including customer service and remote consultations, with administrative controls applied to manage recording permissions, attendee access and host assignments. Governance was implemented through centralized admin settings and meeting policy configuration to enforce security and usage rules within the Cisco Webex Meetings environment.
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Collaboration | Collaboration |
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2021 | 2021 |
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CURO Group Holdings Corp. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, CURO Group Holdings Corp. implemented Salesforce Sales Cloud. The deployment is instrumented on CUROs public website to serve as the front end for lead capture and initial customer engagement, connecting web-originated prospects into the CRM intake pipeline. The implementation positions Salesforce Sales Cloud to support Sales Automation,CRM,Sales Engagement for CUROs sales and customer management functions.
The Salesforce Sales Cloud configuration centers on core sales modules, including lead management, opportunity management, account and contact management, pipeline and forecasting, and sales engagement workflows. Configuration work emphasizes standard and custom objects, record layouts, validation rules, and automated sales stage transitions to reflect CUROs underwriting influenced sales process.
Operational coverage integrates the website lead flows with the Sales Cloud intake, enabling form-to-record creation, automated assignment rules, and workflow-driven routing to sales or account teams. The use of Salesforce Sales Cloud on the website indicates a web-to-CRM integration pattern, with real-time capture and prioritization of inbound leads for follow up by sales and customer service staff.
Governance appears aligned with CRM best practices, using role based access controls, lead assignment and escalation rules, and data quality controls to maintain account and contact integrity. The implementation narrative links CURO Group Holdings Corp., Salesforce Sales Cloud, Sales Automation,CRM,Sales Engagement to enterprise sales operations and customer lifecycle orchestration without named third party integrators.
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CURO Group Holdings Corp. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, CURO Group Holdings Corp. deployed Atlassian Jira Service Desk to support its IT Service Management capabilities. The Atlassian Jira Service Desk instance is used to power a customer facing service portal embedded on CURO's website and to centralize incident and request triage across IT and customer support functions.
Configuration emphasized service request intake, ticketing workflows, SLA tracking, and automation for routine notifications and escalations. The implementation used configurable queues and role based routing to align incoming requests with support tiers and to standardize request categorization.
Operational coverage includes the IT operations team and customer support channels, where the service portal handles external customer inquiries on the website and internal technical support requests. The deployment implements typical IT Service Management constructs such as a self service knowledge portal, defined request types, and SLA enforcement to manage response and resolution expectations.
Governance focused on defining service level policies, ownership for request types, and workflow change control within the service desk program, with phased activation of capabilities on the public site. Ongoing configuration management and policy driven routing supported consistent service desk operations across affected business functions.
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Remote Monitoring and Management, Incident Management | ITSM |
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2019 | 2019 |
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CURO Group Holdings Corp. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at CURO Group Holdings Corp.
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Apps Being Evaluated by CURO Group Holdings Corp. Executives
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