Custom Connect Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ABC Solutions Legacy ABC Web2Agent Call Center CRM n/a 2015 2015
Customer Experience CRM 2018 2019
Customer Support CRM 2014 2015
Interactive Voice Response (IVR) CRM 2018 2018
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Cobrowser Legacy Cobrowser Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Collaboration Collaboration 2015 2015
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Workforce Management HCM 2011 2012
IT Decision Makers and Key Stakeholders at Custom Connect
First Name Last Name Title Function Department Email Phone
Manager Support Manager Finance
Client Manager Manager Customer Service
Senior Customer Service Agent Non Manager Customer Service
Senior Call Center Representative Non Manager Customer Service
Customer Service Representative Manager Customer Service
Apps Being Evaluated by Custom Connect Executives
Date Company Status Vendor Product Category Market
No data found