Cincinnati, 45247, OH,
United States
Custom Design Benefits Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Custom Design Benefits and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Custom Design Benefits employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Custom Design Benefits has purchased the following applications: VBA Software for Insurance Claims Management in 2023, HubSpot Ads for Digital Advertising Platform in 2024, Vivantio for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Custom Design Benefits is running and its propensity to invest more and deepen its relationship with VBA Software , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Custom Design Benefits revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Custom Design Benefits intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VBA Software | Legacy | VBA Software | Insurance Claims Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Custom Design Benefits implemented VBA Software VBAdjudicate as an Insurance Claims Management solution to accelerate claims adjudication and improve throughput. The U.S.-based third party administrator configured VBAdjudicate to handle high-volume adjudication workloads within core claims operations.
Deployment centered on claims adjudication workflows and rule-driven processing, with configuration focused on batch and real-time adjudication paths to reduce queueing and improve responsiveness. VBAdjudicate was used to centralize claim intake through adjudication logic, automate standard decisioning, and orchestrate processing so large claims runs could execute during business hours rather than overnight, supporting member and client-facing responsiveness.
Operational scope covered the TPA claims function across the United States, shifting peak processing into daytime windows and changing day-to-day operational cadence for claims examiners and client service teams. The upgrade to VBA Software VBAdjudicate produced materially faster adjudication and improved responsiveness for members and clients, enabling the organization to run large claims processes during business hours with no overnight queues.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot Ads | Digital Advertising Platform | CRM | n/a | 2024 | 2024 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivantio | Legacy | Vivantio | IT Service Management | ITSM | n/a | 2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||