Cybele Software
3422 Old Capitol TrailSuite 1125,
Wilmington, 19808, DE,
United States
Wilmington, 19808, DE,
United States
1 866-462-9768
Professional Services
Cybele Software Technographics
Cybele Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cybele Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Cybele Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cybele Software has purchased the following applications: FreshBooks for ERP Financial in 2015, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cybele Software is running and its propensity to invest more and deepen its relationship with FreshBooks , Stripe , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cybele Software revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cybele Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cybele Software Tech Stack and Enterprise Applications
Cybele Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreshBooks | Legacy | FreshBooks | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Cybele Software implemented FreshBooks. Cybele Software deployed FreshBooks as its ERP Financial application on its website, positioning the cloud accounting solution as the firmwide financial and client billing touchpoint for a 40-employee professional services organization in the United States.
The implementation centered on core FreshBooks capabilities appropriate to the ERP Financial category, including invoicing, time tracking, expense capture, client billing and basic financial reporting. FreshBooks was configured to support project-based billing and time-and-materials workflows common to professional services, and the vendor application name FreshBooks is surfaced to clients through the company website for online billing and client interactions.
The deployment follows a SaaS, web-hosted architecture with access provisioned for finance, project managers and consulting staff, aligning operational coverage across delivery and finance functions. Integrations were not specified in the source, therefore the narrative focuses on FreshBooks as the primary system for client invoicing and financial recordkeeping accessed via the company website.
Governance was organized around centralized invoicing and time-entry processes, with finance owning billing cycles and project teams contributing time and expense data. The rollout emphasized operational consolidation of client billing on FreshBooks and standardization of time capture and billing workflows across the firm.
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Payment Processing | ERP |
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2022 | 2022 |
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Cybele Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Cybele Software implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as a Chatbots and Conversational AI application to provide real time visitor messaging and lead capture, supporting customer engagement and basic support workflows for the professional services firm.
The deployment uses an embedded web chat widget that captures page context and session transcripts, enabling conversational handoffs and contact capture workflows. The implementation focused on conversational capabilities typical for the category, including proactive messages, canned responses, chat transcript capture, and form-based lead qualification configured to fit a 40 person services organization. Operational ownership is described around sales and client services for triage and routing of inbound inquiries, with governance centered on response procedures and transcript retention to support consistent follow up from conversational interactions to human agents.
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Cybele Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Cybele Software implemented Google Workspace (Formerly Google G-Suite) as its primary cloud productivity environment. The deployment established Google Workspace as the central Collaboration platform for the 40-person professional services firm in the United States and was rolled out to support companywide email, scheduling, and document workflows.
The implementation configured core Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, with administrative controls managed through the Google Workspace admin console. Configuration focused on shared drives and document collaboration patterns typical of a services firm, enabling concurrent editing, version control, and centralized storage for project deliverables and internal knowledge.
Operational coverage included professional services delivery, operations, and administrative functions, with user provisioning and group-based access controls applied to manage team collaboration. Google Workspace (Formerly Google G-Suite) is also referenced on the company website, indicating public-facing alignment between the corporate site and the organization’s Collaboration tooling.
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Cybele Software eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Cybele Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Listing Management | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2015 | 2015 |
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Cybele Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Cybele Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cybele Software
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Cybele Software Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cybele Software IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cybele Software digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cybele Software Technographics
Cybele Software is a Professional Services organization based in United States,
with around 40 employees and annual revenues of $5.0 million.
Cybele Software operates a diverse technology stack with applications such as
FreshBooks, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Cybele Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FreshBooks, HubSpot and Google.
Cybele Software recently adopted applications including
Stripe Payments in 2022, WooCommerce in 2022 and HubSpot Ads in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cybele Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cybele Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cybele Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.