Salem, 97305, OR,
United States
Cycle Country Technographics
Cycle Country Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cycle Country and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Cycle Country employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cycle Country has purchased the following applications: Lightspeed OnSite for Point Of Sale in 2015, Microsoft 365 for Collaboration in 2016, Kenect for Brand Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cycle Country is running and its propensity to invest more and deepen its relationship with Lightspeed Commerce , Microsoft , Kenect or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cycle Country revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cycle Country intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cycle Country Tech Stack and Enterprise Applications
Cycle Country ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed OnSite | Point Of Sale | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Cycle Country deployed Lightspeed OnSite as its Point Of Sale platform for its retail operations in Salem, Oregon. The implementation positioned Lightspeed OnSite as the transactional system of record for sales and inventory at the single-store retailer.
Lightspeed OnSite was configured to support core point of sale and inventory management workflows, including sales transaction processing, part and model verification at check-in, invoicing for in-store and marketplace sales, and inventory reconciliation used during the storewide annual count. The implementation also supported product cataloging activities such as photographing merchandise and labeling shelves to improve retrieval, with Lightspeed OnSite used by staff to verify stock on hand and to invoice items sold through alternate channels.
Operational coverage extended to the store’s shipping and receiving function, where a dedicated Shipping and Receiving Clerk received packages from USPS, UPS, FedEx, and OnTrac, inspected and checked in contents against shipping invoices and orders, and distributed verified items to departments. The Lightspeed OnSite Point Of Sale system was used to record inbound receipts, generate invoices for customer and employee shipments, and track items listed and sold through the store’s eBay workflow, while physical packing, weighing, and postage label generation remained part of the store’s shipping processes.
Governance and workflow changes centered on establishing Lightspeed OnSite as the authoritative source for inventory counts, enforcing part number verification at receipt, formalizing shelf labeling and warehouse organization, and integrating invoicing into both in-store and marketplace sales workflows. Day to day responsibilities for receiving, returns processing, and inventory validation were operationalized around Lightspeed OnSite as the primary Point Of Sale application.
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Cycle Country Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Cycle Country implemented Microsoft 365 to provide Collaboration capabilities across its 30-employee retail organization in the United States. The company uses Microsoft 365 on their website and maintains a cloud-hosted Microsoft 365 tenant as the primary collaboration and productivity platform for corporate and store staff.
Microsoft 365 deployment at Cycle Country centers on core collaboration modules commonly used in this category, including Exchange Online for email, SharePoint Online and OneDrive for Business for document management and asset storage, Microsoft Teams for real time team collaboration, and Office client applications for day to day productivity. Configuration focused on tenant level administration, user provisioning and group based permissions to support sales, store operations and marketing workflows, with permissioned document libraries and mailbox configuration to control access. Governance is implemented at the tenant and site level with role based access controls and administrative oversight appropriate to a small retail organization, providing a unified Collaboration platform linking internal staff and public facing website content.
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Cycle Country CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kenect | Legacy | Kenect | Brand Management | CRM | n/a | 2022 | 2022 |
In 2022, Cycle Country implemented Kenect to manage customer-facing communications and online reputation tasks. Kenect is deployed on CycleCountry.net, embedded in the retailer's website to capture inbound messages and solicit customer reviews, aligning directly with Brand Management objectives. The deployment targets the online storefront and primary customer touchpoints rather than back-office systems.
The Kenect configuration focuses on Brand Management capabilities including web messaging, review collection and display, and customer engagement workflows, configured to centralize incoming web leads and review signals into a consolidated inbox. Settings emphasize lightweight administration and template-driven responses appropriate for a 30 employee retail organization, with content and review publishing managed through the Kenect application.
Integration scope is limited to the website as the primary digital channel, with operational coverage spanning customer service and sales functions across Cycle Country's United States retail operations. Governance is organized around store management and marketing staff who oversee messaging workflows and review response processes, maintaining continuous monitoring and updates within the Kenect Brand Management instance.
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Tag Management | CRM |
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2021 | 2021 |
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Cycle Country ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Cycle Country IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cycle Country
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner | CXO | Finance | ||||
| Accounting Clerk | Manager | Finance | ||||
| F&I Assistant | Manager | Finance | ||||
| F&I Manager | Manager | Finance |
Apps Being Evaluated by Cycle Country Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||