Ahmedabad, 380009,
India
Cygnet Infotech India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cygnet Infotech India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Cygnet Infotech India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cygnet Infotech India has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Umbraco CMS for Web Content Management in 2017, Citta Sales365Cloud for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cygnet Infotech India is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Umbraco , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cygnet Infotech India revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cygnet Infotech India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Citta | Legacy | Citta Sales365Cloud | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Cygnet Infotech India appears in Citta's published clientele roster and is associated with Citta Sales365Cloud in the CRM category. This association indicates a CRM engagement focused on delivering sales and client facing process support for the company in India. The listing is captured from Citta's client references and the assignment of Citta Sales365Cloud to this account is an inferred mapping based on Citta's product portfolio.
Citta Sales365Cloud implementation would be expected to provide core CRM modules aligned to professional services sales, including account and contact management, lead and opportunity management, sales pipeline and activity tracking, and reporting and analytics. Configuration work likely centered on sales process templates, opportunity staging, contact hierarchies, and client engagement workflows to reflect Cygnet Infotech India s service oriented sales motions. Emphasis on mobile and user productivity features is consistent with category norms for a company of this size.
Operational scope for the engagement is described as sales and client facing teams across India, with governance concentrating on pipeline ownership, activity logging standards, and role based access control to enforce consistent client engagement processes. Rollout and adoption practices would typically include staged user enablement and process documentation to align sales and delivery teams to standardized workflows. No specific integrations, SI participation, outcomes, or cost details are provided in the source material.
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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