Dehradun, 248001,
India
Cynoteck Technology Solutions Technographics
Cynoteck Technology Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cynoteck Technology Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Cynoteck Technology Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cynoteck Technology Solutions has purchased the following applications: MobileMonkey for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cynoteck Technology Solutions is running and its propensity to invest more and deepen its relationship with MobileMonkey , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cynoteck Technology Solutions revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cynoteck Technology Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cynoteck Technology Solutions Tech Stack and Enterprise Applications
Cynoteck Technology Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MobileMonkey | Legacy | MobileMonkey | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Cynoteck Technology Solutions implemented MobileMonkey on its public website. The deployment uses MobileMonkey as a Chatbots and Conversational AI application to enable website based customer engagement and structured lead capture, linking Cynoteck Technology Solutions MobileMonkey Chatbots and Conversational AI to marketing and sales business functions.
Configuration centered on embedding the MobileMonkey chat widget across key site pages, authoring conversational flows for FAQ automation and lead qualification, and deploying form based lead capture workflows. Rule based handoff to sales contacts and scripted escalation to human agents were implemented to preserve inquiry continuity, while session logging and conversational analytics were used to monitor interactions and inform iterative flow updates.
Operational scope covered the corporate website with governance assigned to marketing for content and flow updates and to sales for qualification rules and follow up processes. Procedures were established for maintaining bot scripts, reviewing engagement metrics, and aligning chat content with campaign objectives, positioning MobileMonkey as the primary Chatbots and Conversational AI touchpoint for Cynoteck web traffic.
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Cynoteck Technology Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cynoteck Technology Solutions implemented Microsoft 365. The Microsoft 365 deployment serves as the company Collaboration platform and is exposed on the corporate website through Office 365 Mail, indicating hosted Exchange email is a visible component of their public-facing contact infrastructure.
The implementation centers on cloud-hosted collaboration and productivity capabilities typical for the Collaboration category, including centrally managed email, document management and team collaboration tooling. Configuration and operational scope focus on company-wide user provisioning and role based access to shared mailboxes and document libraries, with OneDrive and SharePoint style file synchronization and Microsoft Teams style messaging and meeting workflows inferred as standard Collaboration capabilities. Governance emphasis is on centralized account management and consolidated cloud identity for employees, aligned to routine professional services workflows across departments rather than site by site deployments.
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Cynoteck Technology Solutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Cynoteck Technology Solutions implemented WooCommerce as its eCommerce solution on the corporate website. The deployment uses the WooCommerce application from Automattic and configures core eCommerce modules including storefront presentation, product cataloging, checkout, and order management to support online sales activity.
Operational scope centers on customer facing sales and digital commerce functions, with catalog management and online ordering workflows managed by web operations and sales enablement teams. Architecture leverages WooCommerce modularity and extension management, with governance focused on plugin lifecycle, configuration control, and content update procedures to preserve transactional integrity and site stability.
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Cynoteck Technology Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Cynoteck Technology Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cynoteck Technology Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Cynoteck Technology Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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