Manassas, 20109, VA,
United States
Cyret Technologies Technographics
Cyret Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cyret Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Cyret Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Cyret Technologies has purchased the following applications: Crisp for Chatbots and Conversational AI in 2019, WooCommerce for eCommerce in 2020, Network Solutions Email & Office for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cyret Technologies is running and its propensity to invest more and deepen its relationship with Crisp IM , Automattic , Network Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cyret Technologies revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cyret Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cyret Technologies Tech Stack and Enterprise Applications
Cyret Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crisp IM | Legacy | Crisp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Cyret Technologies deployed Crisp on their website, implementing the Crisp conversational front end as a customer-facing engagement layer. The implementation uses Crisp to deliver web chat widget functionality consistent with the Chatbots and Conversational AI category, including automated messaging flows, live chat handoffs, and knowledge base driven responses. Cyret Technologies Crisp Chatbots and Conversational AI supports customer support and lead capture workflows on the corporate site.
Operationally the deployment covers customer success and sales teams, with centralized administration of canned messages, chatbot scripts, and routing rules to channel inquiries to agents. Governance emphasized standardizing response templates and escalation workflows across web channels to ensure consistent handling, and configuration work focused on conversational rules, automated triage, and session persistence. The implementation is scoped to the company website and web-based customer touchpoints, with the application configured to handle both automated self service and live agent escalation.
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Cyret Technologies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Cyret Technologies deployed WooCommerce from Automattic on its corporate website to provide eCommerce capabilities. The WooCommerce implementation provides catalog management, shopping cart and checkout workflows, order management, pricing and promotions configuration, shipping and tax rule handling, and standard payment gateway connectivity, delivered through the application administration console and plugin ecosystem.
Operational responsibility for the site is centralized with the web and operations teams, with product catalog updates, pricing and promotional workflows controlled through the WooCommerce admin and site content processes. The implementation supports sales and marketing workflows, online order processing and customer support touchpoints on Cyret Technologies' website, and governance has been structured around administrative roles and site level configuration controls to manage product publishing and order lifecycle.
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Cyret Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Network Solutions | Legacy | Network Solutions Email & Office | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013 Cyret Technologies deployed Network Solutions Email & Office as its Application Hosting and Computing Services to provide corporate email and site-integrated communication for the www.cyret.com domain. The implementation uses Network Solutions Email Hosting on the company website to route inbound contact form messages and vendor-managed mailboxes through the hosted tenancy.
Network Solutions Email & Office was configured to provide hosted mailboxes, webmail access, SMTP, IMAP and POP connectivity, administrative mailbox provisioning, and basic spam filtering controls consistent with standard email hosting capabilities. DNS and MX record configuration was a primary configuration activity to align domain routing and mailbox delivery with the website contact workflows.
The deployment is vendor-hosted and operated by Cyret Technology IT and communications personnel, with operational coverage across corporate email and client-facing correspondence rather than on-premises mail servers. Mailbox administration and user provisioning are centralized through the Network Solutions Email & Office control panel, supporting account lifecycle workflows for hiring and role changes.
Governance focused on centralized provisioning, password management, and email policy enforcement via the Network Solutions console, with operational processes for domain management and mailbox onboarding documented for IT operations and communications teams.
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IT Decision Makers and Key Stakeholders at Cyret Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Sales and Marketing, North America | Director | Marketing | ||||
| Associate Director | Director | Operations | ||||
| Executive Director | Director | Finance |
Apps Being Evaluated by Cyret Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||