Singapore, 569501,
Singapore
Daikin Airconditioning Pte Technographics
Daikin Airconditioning Pte Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Daikin Airconditioning Pte and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Daikin Airconditioning Pte employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Daikin Airconditioning Pte has purchased the following applications: Amazon Lex for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Daikin Airconditioning Pte is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , RELX Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Daikin Airconditioning Pte revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Daikin Airconditioning Pte intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Daikin Airconditioning Pte Tech Stack and Enterprise Applications
Daikin Airconditioning Pte AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Lex | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Daikin Airconditioning Pte implemented Amazon Lex on its Singapore corporate website to provide conversational customer interactions. Daikin Airconditioning Pte uses Amazon Lex within Chatbots and Conversational AI to manage inbound website queries and surface automated responses for product and support questions on daikin.com.sg.
The Amazon Lex deployment leverages Lex as the core conversational engine, configured for intent recognition, slot filling, multi turn dialogue management and fallback handling through the Amazon Lex console. The service is hosted on Amazon Web Services and is surfaced to site visitors via an embedded web chat interface, with conversational flows and utterance training maintained in the Lex runtime.
Operational coverage is focused on customer facing web interactions on the Singapore site, with conversational content and versioning governed centrally by Daikin’s digital or support team. Governance controls include role based AWS access to the Lex environment and iterative updates to intents and dialog models to keep conversational content aligned with customer support needs.
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Daikin Airconditioning Pte Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
Daikin Airconditioning Pte selected and deployed Microsoft 365 in 2017 to replace a legacy collaboration system. The cloud-hosted Microsoft 365 rollout consolidated core collaboration functions—enterprise email, cloud file storage and sharing, and real-time team communication and conferencing—onto Microsoft’s SaaS platform to standardize productivity tools. The implementation focus implies organization-wide collaboration enablement for Daikin’s Singapore operations, centralizing day-to-day communication and document collaboration on Microsoft 365.
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Daikin Airconditioning Pte eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RELX Group | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2021 | 2021 |
In 2021 Daikin Airconditioning Pte selected and deployed LexisNexis ThreatMetrix, replacing a legacy fraud system, as its eCommerce fraud protection solution for the company website. The implementation integrated ThreatMetrix’s device intelligence, digital-identity linking, behavioral analytics and risk-scoring capabilities into web checkout and login flows to screen transactions and user sessions. Deployment was scoped to the customer-facing eCommerce channel, centralizing online fraud screening for web transactions.
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Daikin Airconditioning Pte CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2017 | 2017 |
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Daikin Airconditioning Pte ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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IT Service Management | ITSM |
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2023 | 2023 |
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Daikin Airconditioning Pte IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Daikin Airconditioning Pte
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Daikin Airconditioning Pte Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||