AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

DakenLood Tech Stack and Enterprise Applications

DakenLood ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exact Software Legacy Exact Online ERP Financial ERP n/a 2019 2019
In 2019 DakenLood implemented Exact Online as its ERP Financial application to centralize finance and accounting for the Netherlands-based distribution business. The deployment used Exact Online to provide core financial modules typical of an ERP Financial system, including general ledger, accounts payable, accounts receivable, invoicing and bank reconciliation, aligned with the needs of a 10 employee organization. Exact Online is used on their website, indicating a direct integration between the public site and the Exact Online instance for synchronization of order and financial data. Operational coverage focuses on finance and back office functions, with governance oriented around a single cloud instance, role based access controls and standardized invoicing and VAT reporting workflows.
Payment Processing ERP 2021 2021
DakenLood ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Lightspeed Commerce Legacy Lightspeed POS Point Of Sale ERP Services and Operations n/a 2020 2020
In 2020, DakenLood deployed Lightspeed POS as its Point Of Sale platform. DakenLood is a Netherlands-based distributor with about 10 employees, and the Lightspeed POS instance is surfaced on the company website to support online sales and checkout. The Lightspeed POS implementation covers core Point Of Sale capabilities, including transaction processing, product catalog and pricing configuration, inventory tracking, payment processing, and sales reporting. Lightspeed POS was configured to handle online checkout flows on the DakenLood website, indicating synchronization between storefront orders and the POS product catalog. Operational coverage targets e-commerce-driven sales and the related order fulfillment and stock management workflows, aligning sales, inventory, and checkout across the website and back-office operations in the Netherlands. The deployment supports business functions such as sales operations, order fulfillment, and inventory control within DakenLood. Governance centralizes transactional records and inventory data within Lightspeed POS, establishing a single source for reconciliation between web orders and operational stock records. For a small distributor, the configuration implies consolidated administrative workflows and centralized point-of-sale data for operational visibility.
DakenLood AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, DakenLood deployed Tawk.to, a Chatbots and Conversational AI application, on its public website to support customer interactions and respond to distribution inquiries. The implementation centered on embedding the Tawk.to widget into the company website and provisioning agent accounts for the Netherlands based firm with about 10 employees. Tawk.to was configured to handle live chat, offline messaging, canned responses, and visitor monitoring to address order questions and basic customer support workflows. The implementation scope was focused on web visitor engagement, impacting customer service and sales inquiry handling rather than enterprise back office systems. The deployment functioned as a standalone conversational interface embedded in the site with no named system integrations recorded, relying on account level controls and widget configuration for governance. Operational management used Tawk.to console features to assign agents, manage availability, and maintain chat transcripts for routine support and sales triage.
DakenLood Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
DakenLood CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2021 2021
DakenLood IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at DakenLood

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DakenLood Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DakenLood IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DakenLood digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DakenLood Technographics
DakenLood is a Distribution organization based in Netherlands, with around 10 employees and annual revenues of $1.0 million.
DakenLood operates a diverse technology stack with applications such as Exact Online, Lightspeed POS and Tawk.to, covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.
DakenLood has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Exact Software, Lightspeed Commerce and Tawk.to.
DakenLood recently adopted applications including Microsoft Clarity in 2022, Cloudflare CDN in 2022 and Google Cloud CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DakenLood’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DakenLood’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DakenLood technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.