DakenLood Technographics
DakenLood Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DakenLood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 DakenLood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DakenLood has purchased the following applications: Exact Online for ERP Financial in 2019, Lightspeed POS for Point Of Sale in 2020, Tawk.to for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DakenLood is running and its propensity to invest more and deepen its relationship with Exact Software , Multisafepay , Lightspeed Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DakenLood revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DakenLood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DakenLood Tech Stack and Enterprise Applications
DakenLood ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 DakenLood implemented Exact Online as its ERP Financial application to centralize finance and accounting for the Netherlands-based distribution business. The deployment used Exact Online to provide core financial modules typical of an ERP Financial system, including general ledger, accounts payable, accounts receivable, invoicing and bank reconciliation, aligned with the needs of a 10 employee organization.
Exact Online is used on their website, indicating a direct integration between the public site and the Exact Online instance for synchronization of order and financial data. Operational coverage focuses on finance and back office functions, with governance oriented around a single cloud instance, role based access controls and standardized invoicing and VAT reporting workflows.
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Payment Processing | ERP |
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2021 | 2021 |
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DakenLood ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, DakenLood deployed Lightspeed POS as its Point Of Sale platform. DakenLood is a Netherlands-based distributor with about 10 employees, and the Lightspeed POS instance is surfaced on the company website to support online sales and checkout.
The Lightspeed POS implementation covers core Point Of Sale capabilities, including transaction processing, product catalog and pricing configuration, inventory tracking, payment processing, and sales reporting. Lightspeed POS was configured to handle online checkout flows on the DakenLood website, indicating synchronization between storefront orders and the POS product catalog.
Operational coverage targets e-commerce-driven sales and the related order fulfillment and stock management workflows, aligning sales, inventory, and checkout across the website and back-office operations in the Netherlands. The deployment supports business functions such as sales operations, order fulfillment, and inventory control within DakenLood.
Governance centralizes transactional records and inventory data within Lightspeed POS, establishing a single source for reconciliation between web orders and operational stock records. For a small distributor, the configuration implies consolidated administrative workflows and centralized point-of-sale data for operational visibility.
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DakenLood AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, DakenLood deployed Tawk.to, a Chatbots and Conversational AI application, on its public website to support customer interactions and respond to distribution inquiries. The implementation centered on embedding the Tawk.to widget into the company website and provisioning agent accounts for the Netherlands based firm with about 10 employees. Tawk.to was configured to handle live chat, offline messaging, canned responses, and visitor monitoring to address order questions and basic customer support workflows.
The implementation scope was focused on web visitor engagement, impacting customer service and sales inquiry handling rather than enterprise back office systems. The deployment functioned as a standalone conversational interface embedded in the site with no named system integrations recorded, relying on account level controls and widget configuration for governance. Operational management used Tawk.to console features to assign agents, manage availability, and maintain chat transcripts for routine support and sales triage.
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DakenLood Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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DakenLood CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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DakenLood IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at DakenLood
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DakenLood Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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