DAL Global Services
980 Virginia Ave,
Atlanta, 30320, GA,
United States
Atlanta, 30320, GA,
United States
1 404-715-4300
Professional Services
DAL Global Services Technographics
DAL Global Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DAL Global Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 DAL Global Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DAL Global Services has purchased the following applications: Infor Global HR for Core HR in 2014, Microsoft 365 for Collaboration in 2018, TeamViewer for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DAL Global Services is running and its propensity to invest more and deepen its relationship with Infor , ADP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DAL Global Services revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DAL Global Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DAL Global Services Tech Stack and Enterprise Applications
DAL Global Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Global HR | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, DAL Global Services implemented Infor Global HR for Core HR functionality. Infor Global HR was configured to build pay schedules and pay grades for hourly positions in Lawson HRIS, establishing canonical compensation structures used by HR operations. The implementation emphasized compensation configuration and pay administration within the Core HR application.
Functional configuration covered pay schedule templates, grade structures, and position aligned pay rules, and standard Core HR capabilities such as employee records and position management were leveraged to align hourly pay administration. Operational scope targeted HR and payroll teams responsible for hourly workforce administration, with role based access controls and workflow approvals applied to compensation changes. Integration touches are limited to the explicit Lawson HRIS linkage for hourly pay data, and governance focused on configuration control and workflow ownership rather than technical platform consolidation.
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Payroll | HCM |
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2014 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2013 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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DAL Global Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, DAL Global Services deployed Microsoft 365 as its primary Collaboration platform, a usage reflected on the company website. The deployment is framed as a cloud-hosted SaaS Microsoft 365 tenant supporting enterprise collaboration across a professional services organization with approximately 22,000 employees.
The implementation centers on Microsoft 365 workloads and typical Collaboration capabilities, including Exchange Online for enterprise email, SharePoint Online and OneDrive for document management and content sharing, Microsoft Teams for messaging and conferencing, and Office desktop and web applications for productivity. Operational configuration emphasizes tenant administration, identity and access management, information governance and user provisioning, with phased enablement and governance controls applied across departments and business units to standardize collaboration workflows.
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DAL Global Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| TeamViewer | Legacy | TeamViewer | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, DAL Global Services implemented TeamViewer as a Remote Monitoring and Management solution. The deployment is surfaced through the company website to enable remote session initiation and support access for customers and for troubleshooting remote assets.
TeamViewer was configured to deliver core Remote Monitoring and Management capabilities including remote access and control, session management, endpoint monitoring, and asset visibility. The implementation focuses on remote support workflows and diagnostics consistent with Remote Monitoring and Management functional patterns, and the full application name TeamViewer is embedded in web support flows for direct session launches.
Operational coverage centers on IT support and service teams within DAL Global Services, enabling web initiated support sessions and centralized remote troubleshooting. Governance and workflow adjustments emphasize session authorization, role based access control, and integration of support intake with existing help desk processes, while configuration work centered on web integration and client agent provisioning to support ongoing remote operations.
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DAL Global Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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DAL Global Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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DAL Global Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DAL Global Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Business Partner | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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HR & Benefits Manager | Manager | HR | |
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HR Coordinator | Manager | HR | |
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Chief People Officer | CXO | HR | |
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COO | CXO | Finance | |
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VP of Operations | VP | Operations | |
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Vice President, Finance | VP | Finance | |
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VP of Finance & Accounting | VP | Finance | |
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HR Business Partner | Manager | HR | |
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Apps Being Evaluated by DAL Global Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DAL Global Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DAL Global Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DAL Global Services Technographics
DAL Global Services is a Professional Services organization based in United States,
with around 22000 employees and annual revenues of $5.00 billion.
DAL Global Services operates a diverse technology stack with applications such as
Infor Global HR, Microsoft 365 and TeamViewer,
covering areas like Core HR, Collaboration and Remote Monitoring and Management.
DAL Global Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and TeamViewer.
DAL Global Services recently adopted applications including
TeamViewer in 2020, Twilio Sendgrid in 2020 and Pathwire MailJet in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DAL Global Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DAL Global Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DAL Global Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.