Danske Fragtmaend
Tomsagervej 18 8230 Aabyhoj,
Aarhus, 8230,
Denmark
Aarhus, 8230,
Denmark
45 97 36 64 44
Transportation
Danske Fragtmaend Technographics
Danske Fragtmaend Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Danske Fragtmaend and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Danske Fragtmaend employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Danske Fragtmaend has purchased the following applications: Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Danske Fragtmaend is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Danske Fragtmaend revenues, which have grown to $414.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Danske Fragtmaend intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Danske Fragtmaend Tech Stack and Enterprise Applications
Danske Fragtmaend Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Danske Fragtmaend implemented Microsoft 365 and signals active use of Microsoft 365 on its public website. The deployment is categorized under Collaboration, positioning Microsoft 365 as the organization’s cloud-hosted productivity and collaboration platform for employee communication and document access. The public website reference indicates a SaaS orientation for core collaboration services rather than on-premises hosting.
The Microsoft 365 implementation likely leverages standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file storage, and Microsoft Teams for messaging and meetings. Functional workflows supported by the deployment include corporate email, intranet publishing, document versioning and co-authoring, and synchronous conferencing, with centralized identity and access provided through Microsoft 365 service controls. The platform supports business functions across operations, fleet coordination, and office administration, providing a consolidated collaboration layer for the transportation business.
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Danske Fragtmaend CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Danske Fragtmaend implemented Hotjar on its public website to strengthen Customer Experience by instrumenting visitor behavior and qualitative feedback. The deployment used Hotjar as a cloud SaaS application, embedding the Hotjar client side snippet across customer-facing pages to capture session recordings, heatmaps, conversion funnels, and on-page feedback widgets.
Hotjar was configured to support web, marketing, and customer experience teams, delivering behavioral telemetry and on-site survey capabilities to inform UX and content decisions. The implementation emphasized client-side instrumentation and privacy configuration, including sampling controls and cookie consent alignment, and was integrated into the company website analytics and site instrumentation layer rather than into back office systems.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Danske Fragtmaend ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Danske Fragtmænd implemented Atlassian Jira Service Desk as part of its IT Service Management tooling, exposing a web-based service portal on the company website to capture customer and operational requests. The deployment positions Atlassian Jira Service Desk as the primary ticketing and request intake channel for external customers, while also serving internal support queues for IT and customer service functions within the transportation business.
The implementation configures core IT Service Management capabilities, including request management, incident management, a public-facing service portal, a knowledge base for self-service, a service catalog for common request types, and SLA-driven routing and queueing. Jira Service Desk automation rules and workflow configuration are used to standardize triage, assign tickets to appropriate agent groups, and enforce priority routing consistent with service level expectations.
Operationally the service desk is embedded into the corporate website to provide a seamless customer entry point and to funnel issues into centralized agent queues, supporting IT support and customer service operations. User and agent access is managed through role-based permissions and service desk project configurations, enabling separation of customer-facing requests from internal operational tickets while keeping a unified ticket lifecycle in Atlassian Jira Service Desk.
Governance for the deployment is structured around service desk administrators, configured workflows, and predefined escalation paths to maintain consistency in handling requests and incidents. Change control and ongoing workflow tuning are implied by the presence of configured SLAs and automation, supporting iterative updates to request categories and knowledge base content as operational patterns emerge.
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Danske Fragtmaend IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Danske Fragtmaend
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Danske Fragtmaend Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Danske Fragtmaend IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Danske Fragtmaend digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Danske Fragtmaend Technographics
Danske Fragtmaend is a Transportation organization based in Denmark,
with around 4000 employees and annual revenues of $414.0 million.
Danske Fragtmaend operates a diverse technology stack with applications such as
Microsoft 365, Hotjar and Atlassian Jira Service Desk,
covering areas like Collaboration, Customer Experience and IT Service Management.
Danske Fragtmaend has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and Atlassian.
Danske Fragtmaend recently adopted applications including
ActiveCampaign in 2022, Atlassian Jira Service Desk in 2022 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Danske Fragtmaend’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Danske Fragtmaend’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Danske Fragtmaend technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.