AI Buyer Insights:

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

Darlows
Location
19-19A Station Road, Station Road Llanishen,
Cardiff, CF14 5LS,
United Kingdom
Website
https://www.darlows.co.uk/
Phone
44 29 2076-1347
Artw industry
Construction and Real Estate
Employee
Revenue

Darlows Technographics

Darlows Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Darlows and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51 Darlows employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Darlows has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Force24 Marketing Automation for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Darlows is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Cisco Systems , Force24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Darlows revenues, which have grown to $44.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Darlows intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Darlows Tech Stack and Enterprise Applications

Darlows AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Darlows implemented LiveChat on its public website. LiveChat is deployed in the Chatbots and Conversational AI category to provide real-time visitor engagement for property listings, appointment scheduling, and general customer inquiries, positioning LiveChat as the primary website conversational interface for customer service and lead capture. The implementation centers on the LiveChat web chat widget and agent console, with configuration of canned responses, proactive chat triggers, chat transcripts, and basic conversational workflows to capture prospect details and route conversations to the appropriate team. Operational coverage is the Darlows website serving UK customers, with customer service and sales teams assigned chat ownership and escalation responsibilities, and agent workflows adjusted to include live chat handling and transcript-based follow up. The narrative links Darlows LiveChat Chatbots and Conversational AI to customer service, lead capture, and on-site engagement functions without additional third party integrations specified.
Darlows Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Darlows implemented Cisco Webex Meetings on their website. Darlows adopted Cisco Webex Meetings as its Audio Video and Web Conferencing solution to provide browser-accessible meeting capability for client consultations and internal collaboration across its United Kingdom operations. Deployment focused on embedding Cisco Webex Meetings into the corporate site as the primary web conferencing interface, leveraging Webex's browser join, video, screen sharing, scheduling, and recording capabilities to support remote client appointments and team meetings. Configuration work emphasized meeting access controls and moderator workflows, and the implementation was scoped to core business functions including sales engagement, customer service interactions, and project coordination.
Darlows CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Force24 Legacy Force24 Marketing Automation Marketing Automation CRM n/a 2020 2020
In 2020, Darlows implemented Force24 Marketing Automation on their website. The Force24 Marketing Automation instance is instrumented on the public site to capture prospects, drive email engagement, and manage digital campaign orchestration for the construction and real estate business. The deployment is focused on web lead flows and marketing operations, reflecting a marketing-centric operational scope rather than multi-system enterprise orchestration. Configuration centers on Marketing Automation modules including email campaign management, segmentation, landing pages, form-based lead capture, and automated nurture workflows. Operational responsibility resides with Darlows' marketing function, which uses Force24 Marketing Automation to orchestrate campaign sequencing and behavior driven communications. Governance is managed at the team level with site embedded controls and campaign configuration, emphasizing web-to-email lead lifecycle management.
Real Estate CRM CRM 2020 2020
Darlows PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2018 2018
Darlows IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Darlows

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Darlows Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Darlows IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Darlows digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Darlows Technographics
Darlows is a Construction and Real Estate organization based in United Kingdom, with around 51 employees and annual revenues of $44.0 million.
Darlows operates a diverse technology stack with applications such as LiveChat, Cisco Webex Meetings and Force24 Marketing Automation, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Marketing Automation.
Darlows has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Cisco Systems and Force24.
Darlows recently adopted applications including LiveChat in 2022, Cisco Webex Meetings in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Darlows’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Darlows’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Darlows technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.