Davie County, NC
123 South Main Street,
Mocksville, 27028, NC,
United States
Mocksville, 27028, NC,
United States
1 336-753-6120
Government
Davie County, NC Technographics
Davie County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Davie County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Davie County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Davie County, NC has purchased the following applications: CSG Forte Payments for Payment Processing in 2020, Microsoft 365 for Collaboration in 2016, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Davie County, NC is running and its propensity to invest more and deepen its relationship with CSG Systems , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Davie County, NC revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Davie County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Davie County, NC Tech Stack and Enterprise Applications
Davie County, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSG Systems | Legacy | CSG Forte Payments | Payment Processing | ERP | n/a | 2020 | 2021 |
In 2020, Davie County, NC deployed CSG Forte Payments for Payment Processing on its public website. The county routes online tax and fee payments to the CSG Forte Payments hosted bill payment portal at billpay.forte.net/DAVIECONCTAX/my-bills for customer-facing payment acceptance.
The implementation centers on the CSG Forte Payments hosted payment gateway and online billpay portal, configured to support card and ACH transaction processing, tokenization for card on file, authorization and capture flows, and settlement orchestration. Functional Payment Processing workflows include online account lookup, invoice presentation, payment submission, and transaction-level reporting used by county staff.
Operational coverage focuses on Davie County tax collection and finance functions, with online payments initiated from the county website and processed through the CSG Forte Payments portal. Governance emphasis was placed on embedding the hosted portal into existing billing and reconciliation workflows, updating reporting responsibilities for finance and tax teams, and establishing procedures for dispute handling and refunds.
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Davie County, NC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Davie County, NC implemented Microsoft 365 to support Collaboration across its government operations. The county employs roughly 250 staff and its public website references Microsoft 365, indicating an enterprise tenant used for municipal communications and staff productivity.
The Microsoft 365 deployment focuses on Collaboration capabilities such as cloud email, team chat and meetings, document libraries, and file sync and sharing, consistent with Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive as core functional modules. Configuration patterns for a county government typically include role based access controls, group provisioning, and tenant level settings to manage public content surfaced on the website. Workflow automation for document approvals and records routing is aligned with Collaboration functional workflows.
Operational coverage spans administrative services, public information, and records management, linking internal staff collaboration with citizen facing communications on the county web properties. Governance considerations for a government Microsoft 365 tenant commonly emphasize compliance, information governance, identity management, and tenant level policy enforcement to meet public sector requirements.
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Davie County, NC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
In 2020 Davie County, NC implemented Granicus govDelivery on their website as a Citizen Engagement solution to centralize email subscriptions and outbound constituent communications. Granicus govDelivery is used to support county-level public information and constituent outreach from the county website, providing a web‑embedded subscription pathway for residents to opt into topical lists and alerts.
Configuration focuses on web-embedded subscription forms, list segmentation, templated email composition, and scheduled distribution workflows consistent with Citizen Engagement functionality. The deployment leverages Granicus govDelivery to manage subscriber lists, target messages by interest or topic, and maintain content calendars for routine notifications to residents.
Operational ownership resides with county communications and public information workflows, with the application serving as the primary channel for web-originated citizen subscriptions and email notifications. Granicus govDelivery operates alongside Davie County website content, providing analytics and delivery reporting to inform editorial cadence and subscriber management.
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2020 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Utilities Customer Care and Billing | CRM |
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2020 | 2021 |
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Davie County, NC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Davie County, NC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2019 | 2019 |
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Davie County, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Davie County, NC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Davie County, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Davie County, NC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Davie County, NC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Davie County, NC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Davie County, NC Technographics
Davie County, NC is a Government organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
Davie County, NC operates a diverse technology stack with applications such as
CSG Forte Payments, Microsoft 365 and Granicus govDelivery,
covering areas like Payment Processing, Collaboration and Citizen Engagement .
Davie County, NC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CSG Systems, Microsoft and Granicus.
Davie County, NC recently adopted applications including
CSG Forte Payments in 2020, Granicus govDelivery in 2020 and OpenGov ViewPoint Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Davie County, NC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Davie County, NC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Davie County, NC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.