Ddb UK
12 Bishops Bridge Road,
London, W2 6AA,
United Kingdom
London, W2 6AA,
United Kingdom
44 20 7262-0011
Professional Services
Ddb UK Technographics
Ddb UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ddb UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 556 Ddb UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ddb UK has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Kulea.ma for Marketing Automation in 2020, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ddb UK is running and its propensity to invest more and deepen its relationship with Cisco Systems , Kulea.ma , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ddb UK revenues, which have grown to $119.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ddb UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ddb UK Tech Stack and Enterprise Applications
Ddb UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Ddb UK implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution, surfacing Cisco Webex Meetings experiences directly on the corporate website. The deployment focused on delivering browser-accessible meeting joins and hosted video conferencing services to support client-facing sessions and internal collaboration, using Webex cloud meeting infrastructure to handle media and session orchestration.
Functional capabilities highlighted in the implementation include multi-party video meetings, screen sharing, and scheduled meeting workflows consistent with Audio Video and Web Conferencing functional patterns. The source does not specify named integrations or implementation partners, and operational governance details are not provided in the available material, though administration and meeting provisioning are commonly managed through corporate IT and communications controls in similar deployments.
|
Ddb UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kulea.ma | Legacy | Kulea.ma | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Ddb UK implemented Kulea.ma on its public website. Ddb UK embedded Kulea.ma Marketing Automation to support online campaign orchestration, lead capture, and visitor engagement across digital channels.
The deployment is web-first, relying on a site-embedded tag and page instrumentation to capture behavioral signals and form submissions, delivering those events into the Kulea.ma application for campaign execution. Functional workflows align with standard Marketing Automation capabilities, including audience segmentation, email automation and web-triggered nurture flows, with campaign orchestration driven from the application.
Operational ownership is centered in marketing and digital teams, with campaign governance and content workflows organized around web-driven triggers and audience segments. The implementation documents usage of Kulea.ma on the public site, establishing the relationship Ddb UK Kulea.ma Marketing Automation marketing function within a web-based campaign architecture.
|
Ddb UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Ddb UK deployed Atlassian Jira Service Desk for IT Service Management on their website. The implementation exposes Atlassian Jira Service Desk as a customer facing service portal embedded on the company website, serving as a primary intake channel for IT and support requests for the professional services firm.
Configuration work focused on standard IT Service Management functional modules within Atlassian Jira Service Desk, including a web portal, request queues, incident management workflows, service request fulfillment, knowledge base linkage, SLA definitions, and automation rules. The system was configured to support structured request types, workflow schemes for routing and approvals, and SLA timers to prioritize queues and automate routine ticket transitions.
Operational coverage centers on the company IT and support functions, with the public portal accessible from tribalworldwide.co.uk for both external visitors and internal staff to log incidents and requests. The deployment is delivered as a web embedded service layer, ensuring the Atlassian Jira Service Desk interface is reachable directly from the corporate site and aligned with web intake patterns.
Governance and process changes emphasize defined request categories, role based assignment and escalation paths, and automation driven triage to align service desk workflows with existing support processes. Documentation indicates the rollout is focused on web intake and structured ticketing, with governance enforced through category definitions and workflow schemes to standardize triage and escalation.
|
Ddb UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Ddb UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Ddb UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Ddb UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ddb UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ddb UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ddb UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ddb UK Technographics
Ddb UK is a Professional Services organization based in United Kingdom,
with around 556 employees and annual revenues of $119.6 million.
Ddb UK operates a diverse technology stack with applications such as
Cisco Webex Meetings, Kulea.ma and Atlassian Jira Service Desk,
covering areas like Audio Video and Web Conferencing, Marketing Automation and IT Service Management.
Ddb UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Kulea.ma and Atlassian.
Ddb UK recently adopted applications including
Atlassian Jira Service Desk in 2022, Cisco Webex Meetings in 2020 and Kulea.ma in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ddb UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ddb UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ddb UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.