De Troubadour
De Troubadour Technographics
De Troubadour Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by De Troubadour and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42 De Troubadour employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that De Troubadour has purchased the following applications: Multisafepay for Payment Processing in 2021, Lightspeed POS for Point Of Sale in 2021, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems De Troubadour is running and its propensity to invest more and deepen its relationship with Multisafepay , Lightspeed Commerce , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing De Troubadour revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for De Troubadour intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
De Troubadour Tech Stack and Enterprise Applications
De Troubadour ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Multisafepay | Legacy | Multisafepay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, De Troubadour implemented Multisafepay Payment Processing on its public ecommerce site to handle online checkout and payment acceptance. The implementation of Multisafepay is visible on the company website and serves as the primary online payments layer for the retailer based in the Netherlands.
The deployment centers on Multisafepay hosted payment capabilities, enabling card and common alternative payment method acceptance, client-side tokenization, and a hosted checkout flow that decouples sensitive payment handling from the storefront. Configuration work focused on payment method selection, payment routing and transaction capture settings consistent with Payment Processing functional workflows, and on embedding Multisafepay checkout into the site’s order flow.
Operationally the Multisafepay implementation is scoped to ecommerce and order-to-cash activities, aligning online sales, order management and finance reconciliation processes for De Troubadour. Governance and operational ownership are concentrated within the retailer’s ecommerce and finance teams, with configuration and reconciliation workflows adjusted to use Multisafepay transaction records as the authoritative payment source.
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De Troubadour ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, De Troubadour implemented Lightspeed POS to support its retail operations. Lightspeed POS is used on their website and deployed to manage in-store checkout, creating a single Point Of Sale endpoint for retail sales and online order capture. The company operates in the Netherlands with 42 employees, and the implementation scope concentrates on storefront retail and the web storefront where the public site surfaces product data and accepts orders. This establishes a clear relationship between De Troubadour, Lightspeed POS, Point Of Sale and the business function of retail sales and e-commerce checkout.
The deployment leverages core Point Of Sale modules including checkout, product catalog management, inventory control, payments and receipt management, configured for small to mid size retail workflows. The Lightspeed POS installation is integrated with the website to share catalog and availability data and to route online orders into the same sales and fulfillment processes used in store. Governance was adjusted to centralize product and pricing management, define staff permissions for checkout and to align inventory reconciliation across online and physical channels. Operational coverage is focused on front of house sales and online order fulfillment across the Netherlands.
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De Troubadour AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, De Troubadour deployed LiveChat on its website to enable real time customer messaging for on site visitors. The implementation is aligned with the Chatbots and Conversational AI category and uses the LiveChat website embedded widget to capture, route and persist conversations through a cloud hosted service.
As a cloud SaaS implementation for a 42 employee retail business in the Netherlands, the architecture centers on a client side script installed on site pages and a browser based agent console for staff. Configuration focused on customer service and online sales use cases, and LiveChat was provisioned with standard conversational capabilities including the chat widget, real time messaging, canned responses, basic transcript logging and agent queuing. Operational scope covers front of house staff and online sales teams, with governance measures to define service hours, assign agents and establish escalation and response templates, and the deployment is recorded as a website first LiveChat implementation without specified external system integrations.
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De Troubadour Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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De Troubadour CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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De Troubadour IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at De Troubadour
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by De Troubadour Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from De Troubadour IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the De Troubadour digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD De Troubadour Technographics
De Troubadour is a Retail organization based in Netherlands,
with around 42 employees and annual revenues of $4.0 million.
De Troubadour operates a diverse technology stack with applications such as
Multisafepay, Lightspeed POS and LiveChat,
covering areas like Payment Processing, Point Of Sale and Chatbots and Conversational AI.
De Troubadour has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Multisafepay, Lightspeed Commerce and LiveChat, Inc..
De Troubadour recently adopted applications including
Cloudflare CDN in 2022, Google Cloud CDN in 2022 and Multisafepay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of De Troubadour’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates De Troubadour’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete De Troubadour technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.