De Troubadour Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by De Troubadour and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42 De Troubadour employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that De Troubadour has purchased the following applications: Multisafepay for Payment Processing in 2021, Lightspeed POS for Point Of Sale in 2021, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems De Troubadour is running and its propensity to invest more and deepen its relationship with Multisafepay , Lightspeed Commerce , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing De Troubadour revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for De Troubadour intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Multisafepay | Legacy | Multisafepay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, De Troubadour implemented Multisafepay Payment Processing on its public ecommerce site to handle online checkout and payment acceptance. The implementation of Multisafepay is visible on the company website and serves as the primary online payments layer for the retailer based in the Netherlands.
The deployment centers on Multisafepay hosted payment capabilities, enabling card and common alternative payment method acceptance, client-side tokenization, and a hosted checkout flow that decouples sensitive payment handling from the storefront. Configuration work focused on payment method selection, payment routing and transaction capture settings consistent with Payment Processing functional workflows, and on embedding Multisafepay checkout into the site’s order flow.
Operationally the Multisafepay implementation is scoped to ecommerce and order-to-cash activities, aligning online sales, order management and finance reconciliation processes for De Troubadour. Governance and operational ownership are concentrated within the retailer’s ecommerce and finance teams, with configuration and reconciliation workflows adjusted to use Multisafepay transaction records as the authoritative payment source.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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