De Watergroep
Rue du Progrès 189,
Schaerbeek, 1030,
Belgium
Schaerbeek, 1030,
Belgium
32 2 238 94 11
Utilities
De Watergroep Technographics
De Watergroep Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by De Watergroep and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1648 De Watergroep employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that De Watergroep has purchased the following applications: Microsoft 365 for Collaboration in 2016, Sitecore CMS for Web Content Management in 2018, Itineris UMAX for Utilities Customer Care and Billing in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems De Watergroep is running and its propensity to invest more and deepen its relationship with Microsoft , Sitecore , Itineris or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing De Watergroep revenues, which have grown to $763.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for De Watergroep intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
De Watergroep Tech Stack and Enterprise Applications
De Watergroep Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, De Watergroep implemented Microsoft 365. Microsoft 365 serves as the organization’s Collaboration platform for corporate communication and productivity.
The deployment centers on core Collaboration capabilities, including cloud-hosted email, document collaboration, content management, and real-time communication tools consistent with Collaboration category expectations. Microsoft 365 is referenced in the company’s public website, indicating organization-level SaaS adoption and use of Microsoft 365 productivity services.
Configuration and operational coverage are oriented toward supporting corporate teams and business functions such as internal communications, knowledge management, and employee productivity. Governance emphasis is expected on user identity, access controls, and content lifecycle policies that align with Collaboration deployments, reflecting an integrated approach to workplace productivity using Microsoft 365.
|
De Watergroep Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, De Watergroep implemented Sitecore CMS as its Web Content Management platform for the corporate website. The deployment centered on Sitecore CMS to support the public facing content and channel orchestration for dewatergroep.be.
Configuration focused on core Web Content Management capabilities including template driven page composition, content authoring and multilingual content structures, media library management, scheduled publishing, and editorial approval workflows. The implementation leveraged Sitecore CMS features for personalized content delivery and experience editing to enable marketing users to update pages without developer intervention.
Operational coverage is the corporate web presence and associated digital customer touchpoints, supporting marketing and communications teams responsible for customer facing information and notifications. Role based access controls and content governance were applied to separate authoring, review, and publishing responsibilities across the organization.
Rollout centered on stabilizing site content and integrating editorial processes, with governance changes to standardize the content lifecycle and approval procedures. The Sitecore CMS implementation provides a centralized Web Content Management foundation for De Watergroep to manage ongoing web content operations.
|
De Watergroep CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Itineris | Legacy | Itineris UMAX | Utilities Customer Care and Billing | CRM | n/a | 2008 | 2009 |
In 2008 De Watergroep implemented Itineris UMAX, a Utilities Customer Care and Billing system, as its customer information system to manage customer care, billing, collections and accounting. The initial engagement moved to go-live around 2009 and was scoped to support Flemish municipalities and consumer accounts across the utility footprint.
De Watergroep configured Itineris UMAX to deliver core CIS capabilities including customer service case management, meter-to-cash billing, collections workflows and financial accounting integration. The deployment was extended to address ERP style requirements, asset management records and field service orchestration, reflecting a roadmap that broadened the system beyond bill presentment into operational support functions.
Operational coverage tied Itineris UMAX to business functions spanning customer service, finance, collections, asset management and field operations for municipal and residential customers in Flanders. The program included phased functional expansions and system linkages to support end-to-end processes from customer inquiries through billing and field execution, consistent with Utilities Customer Care and Billing category expectations.
The relationship with Itineris has continued beyond initial rollout through contract renewals and staged migrations toward a full SaaS Dynamics 365 platform, with the stated intent to reduce costs and enable ongoing innovation. Governance emphasized iterative releases and multi-year contracting to maintain service continuity while transitioning capabilities into the cloud aligned environment.
|
De Watergroep PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
De Watergroep IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2021 | 2021 |
|
De Watergroep CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at De Watergroep
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by De Watergroep Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from De Watergroep IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the De Watergroep digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD De Watergroep Technographics
De Watergroep is a Utilities organization based in Belgium,
with around 1648 employees and annual revenues of $763.0 million.
De Watergroep operates a diverse technology stack with applications such as
Microsoft 365, Sitecore CMS and Itineris UMAX,
covering areas like Collaboration, Web Content Management and Utilities Customer Care and Billing.
De Watergroep has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sitecore and Itineris.
De Watergroep recently adopted applications including
Intuit Mailchimp Mandrill in 2022, Siemens Sinec NMS in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of De Watergroep’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates De Watergroep’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete De Watergroep technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.