AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

De Watergroep Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sitecore Legacy Sitecore CMS Web Content Management Content Management n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Itineris Legacy Itineris UMAX Utilities Customer Care and Billing CRM n/a 2008 2009
In 2008 De Watergroep implemented Itineris UMAX, a Utilities Customer Care and Billing system, as its customer information system to manage customer care, billing, collections and accounting. The initial engagement moved to go-live around 2009 and was scoped to support Flemish municipalities and consumer accounts across the utility footprint. De Watergroep configured Itineris UMAX to deliver core CIS capabilities including customer service case management, meter-to-cash billing, collections workflows and financial accounting integration. The deployment was extended to address ERP style requirements, asset management records and field service orchestration, reflecting a roadmap that broadened the system beyond bill presentment into operational support functions. Operational coverage tied Itineris UMAX to business functions spanning customer service, finance, collections, asset management and field operations for municipal and residential customers in Flanders. The program included phased functional expansions and system linkages to support end-to-end processes from customer inquiries through billing and field execution, consistent with Utilities Customer Care and Billing category expectations. The relationship with Itineris has continued beyond initial rollout through contract renewals and staged migrations toward a full SaaS Dynamics 365 platform, with the stated intent to reduce costs and enable ongoing innovation. Governance emphasized iterative releases and multi-year contracting to maintain service continuity while transitioning capabilities into the cloud aligned environment.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Network Management and Monitoring IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at De Watergroep
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by De Watergroep Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD De Watergroep Technographics

De Watergroep is a Utilities organization based in Belgium, with around 1648 employees and annual revenues of $763.0 million.

De Watergroep operates a diverse technology stack with applications such as Microsoft 365, Sitecore CMS and Itineris UMAX, covering areas like Collaboration, Web Content Management and Utilities Customer Care and Billing.

De Watergroep has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Sitecore and Itineris.

De Watergroep recently adopted applications including Intuit Mailchimp Mandrill in 2022, Siemens Sinec NMS in 2021 and Imperva Sonar in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of De Watergroep’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates De Watergroep’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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