AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Deaf Connect Australia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Eway Legacy eWAY Online Payments Payment Processing ERP Financial Management SequenceShift 2022 2022
In 2022 Deaf Connect Australia engaged SequenceShift and eWAY to implement eWAY Online Payments to process agent-assisted and self-service phone payments for its charity lottery in Australia. The engagement is centered on Payment Processing and targeted the fundraising payment flows, contact centre payment operations, and self-service telephone checkout channels. SequenceShift served as the implementation partner integrating agent-assisted workflows and self-service phone channels with the eWAY Online Payments gateway. The architecture retained sensitive card data within SequenceShift and eWAY PCI environments, isolating cardholder data from Deaf Connect operational systems while routing authorization and settlement through the eWAY payment gateway. Operational coverage included the charity lottery sales function across Australia, phone sales agents, and automated self-service IVR payment paths, with configuration work focused on agent-assisted payment screens, secure payment session handoffs, and gateway configuration. Technical scope emphasized secure data routing and contact centre interface integration to support continuous uptime and reliable transaction processing. Governance concentrated on PCI-DSS compliance and card data handling controls, with SequenceShift coordinating the rollout and operational controls and eWAY managing payment processing and settlement. After going live in 2022 Deaf Connect reported an 87% reduction in lost selling hours and much-improved uptime.
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Chatbots and Conversational AI AI-Powered Application 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2012 2012
Web Content Management Content Management 2014 2014
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2023 2023
Product Information Management eCommerce 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2020 2020
Customer Engagement, Customer Loyalty CRM 2020 2020
Customer Experience CRM 2021 2021
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Partner Relationship Management CRM 2021 2021
Tag Management CRM 2017 2017
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2020 2020
Application Performance Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2015 2015
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2011 2011
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2018 2018
Domain Name System (DNS) IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2013 2013
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Deaf Connect Australia
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Deaf Connect Australia Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Deaf Connect Australia Technographics

Deaf Connect Australia is a Non Profit organization based in Australia, with around 950 employees and annual revenues of $45.0 million.

Deaf Connect Australia operates a diverse technology stack with applications such as eWAY Online Payments, Hubspot Live Chat and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

Deaf Connect Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Eway, HubSpot and Microsoft.

Deaf Connect Australia recently adopted applications including Cloudflare CDN in 2025, PayPal Braintree in 2024 and Trustpilot Manage Reviews in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Deaf Connect Australia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Deaf Connect Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Deaf Connect Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.