DealMed Medical Supplies
2361 Nostrand Ave. 7th floor,
Brooklyn, 11210, NY,
United States
Brooklyn, 11210, NY,
United States
1 800-569-0570
Retail
DealMed Medical Supplies Technographics
DealMed Medical Supplies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DealMed Medical Supplies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 DealMed Medical Supplies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DealMed Medical Supplies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Tidio Live Chat for Chatbots and Conversational AI in 2019, Oracle NetSuite CRM for CRM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DealMed Medical Supplies is running and its propensity to invest more and deepen its relationship with Oracle , Tidio , Inspectlet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DealMed Medical Supplies revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DealMed Medical Supplies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DealMed Medical Supplies Tech Stack and Enterprise Applications
DealMed Medical Supplies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, DealMed Medical Supplies implemented Oracle NetSuite ERP. Oracle NetSuite ERP was configured as an ERP Financial application to centralize core accounting and transaction processing across finance and e-commerce operations.
Implementation scope included configuration of Accounts, Amortization Schedules, Billing Schedules, and Entity records, and establishment of role based access to transactions for personal or company wide control measures. Functional modules and capabilities implemented covered bank reconciliation workflows, accounts receivable cash application including entering customer payments to the appropriate invoices, accounts payable processing for bill payments and purchases, and transaction processing for sales, customer payments, item returns, credit and debit memos, refunds, and customer deposits.
Operational processes included reconciliation of bank accounts and e-commerce transaction feeds, and the processing, recording, and printing of sales and payment documents. Administrative and platform capabilities were provisioned such as Customization, Dashboard and Saved Search construction, Reporting, Import and Export utilities, and system Administration to support ongoing user consultation and operational support.
Governance centered on role based controls and transactional access settings, with workflows aligned to finance and accounting ownership of records and approvals. Ongoing support responsibilities emphasized consultation to NetSuite users and maintaining broad product knowledge to sustain Oracle NetSuite ERP as the ERP Financial backbone for DealMed's day to day transaction processing.
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DealMed Medical Supplies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 DealMed Medical Supplies implemented Tidio Live Chat on its public website. The deployment uses Tidio Live Chat as a Chatbots and Conversational AI solution to support online customer service and ecommerce sales workflows for the United States based retail operation. The implementation is a cloud hosted, embedded website chat widget that exposes a customer facing chat interface and an operator console for service representatives.
Configured capabilities include real time messaging, canned responses, automated conversational workflows, visitor session tracking, and chat transcript retention in the Tidio administrative console. Operational coverage focuses on the ecommerce customer service and web sales support functions, with administrative controls for business hours, agent routing, and user management. This narrative ties DealMed Medical Supplies, Tidio Live Chat, Chatbots and Conversational AI and customer service together to reflect the system level implementation on the company website.
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DealMed Medical Supplies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, DealMed Medical Supplies deployed Oracle NetSuite CRM to centralize customer, lead, and opportunity management across its retail operations. The United States based medical supply retailer, operating with approximately 100 employees, implemented Oracle NetSuite CRM within the CRM category to standardize sales and service workflows and create a single customer record.
The implementation emphasized core CRM functional modules including contact and account management, lead and opportunity pipeline management, activity tracking, case management for customer service, and role based dashboards and reporting. Configuration work focused on adapting the data model to product SKU and account structures, establishing sales stages and opportunity workflows, and implementing automated assignment and notification rules to support field and inside sales processes.
Operational scope covered sales, customer service, and order entry teams within the companys US operations, with the CRM serving as the primary system for customer interactions and opportunity progression. User profiles and permissions were scoped to reflect account management and sales roles, and sales process orchestration was aligned to order entry touchpoints to reduce handoff friction between functions.
Governance and rollout were organized around data hygiene, master customer record controls, and staged user onboarding to limit disruption. Administrative ownership was assigned for configuration management and ongoing workflow tuning, with training and process documentation instituted to embed the new CRM driven lead to order workflows.
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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DealMed Medical Supplies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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DealMed Medical Supplies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at DealMed Medical Supplies
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Account Executive | Manager | Finance | |
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President, CEO | CXO | Finance | |
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Manager | Manager | Finance | |
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Apps Being Evaluated by DealMed Medical Supplies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DealMed Medical Supplies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DealMed Medical Supplies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DealMed Medical Supplies Technographics
DealMed Medical Supplies is a Retail organization based in United States,
with around 100 employees and annual revenues of $20.0 million.
DealMed Medical Supplies operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Tidio Live Chat and Oracle NetSuite CRM,
covering areas like ERP Financial, Chatbots and Conversational AI and CRM.
DealMed Medical Supplies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Tidio.
DealMed Medical Supplies recently adopted applications including
Microsoft Azure Cloud Services in 2020, Tidio Live Chat in 2019 and Campaign Monitor Email Marketing in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DealMed Medical Supplies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DealMed Medical Supplies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DealMed Medical Supplies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.