Miami Beach, 33141, FL,
United States
Deauville Beach Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Deauville Beach Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Deauville Beach Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deauville Beach Resort has purchased the following applications: Sojern for Guest Management in 2016, GoDaddy Webmail for Collaboration in 2013, Automattic Jetpack CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deauville Beach Resort is running and its propensity to invest more and deepen its relationship with Sojern , Data Plus , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deauville Beach Resort revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deauville Beach Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Deauville Beach Resort implemented Sojern on its website for Guest Management. The deployment uses Sojern site tags to capture guest intent signals and power audience segmentation and campaign orchestration through the Sojern platform.
Sojern is configured to instrument on‑site booking funnels, track engagement across web pages, and provide guest propensity analytics consistent with Guest Management capabilities, with data flows originating from the resort website. Operational ownership is held by marketing and revenue teams, with tag governance, consent controls, and campaign workflow coordination used to manage targeting and reservations outreach.
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Healthcare ERP | ERP Services and Operations |
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2007 | 2008 |
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Deauville Beach Resort implemented GoDaddy Webmail as its Collaboration solution to provide hosted email and webmail access for property staff and administrative teams. GoDaddy Webmail is used to deliver mailbox management, a browser-based webmail interface, and standard SMTP and IMAP connectivity that support hotel email workflows. The deployment positions GoDaddy Webmail as the primary Collaboration application for corporate email and guest-facing communications at the resort.
Operational governance focuses on mailbox provisioning, account administration, and password management performed by resort IT and administrative staff through GoDaddy account controls. The implementation supports core business functions including reservations correspondence, front desk coordination, sales outreach, and back-office communications via webmail and mobile email clients. Public site references on the resort website indicate GoDaddy Webmail is the hosted collaboration layer used for on-property communications.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015 Deauville Beach Resort began using Automattic Jetpack CRM on their website as a CRM to centralize guest contact records and inbound inquiries. The deployment is website-embedded, positioning Automattic Jetpack CRM as the primary contact management platform for web-driven guest engagement and marketing communications.
Configuration emphasizes contact and lead management, segmentation, and email outreach workflows consistent with CRM capabilities. Automattic Jetpack CRM is used to capture web form submissions, build contact profiles, and track reservation and event-related notes to support follow up and guest lifecycle management.
Operational coverage includes marketing and front desk reservation activities, with the Automattic Jetpack CRM instance integrated into the public website to maintain a single source of guest records. Governance and process work centered on internal ownership by hotel operations and marketing teams, standardizing web form capture and follow up workflows to ensure consistent contact handling. The implementation reflects a website-first CRM architecture combining guest profile management, segmentation, and direct email communication functions.
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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