Framingham, 1701, MA,
United States
Definitive Healthcare Technographics
Definitive Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Definitive Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 782 Definitive Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Definitive Healthcare has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Zoom for Audio Video and Web Conferencing in 2020, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Definitive Healthcare is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Bizzabo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Definitive Healthcare revenues, which have grown to $242.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Definitive Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Definitive Healthcare Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Definitive Healthcare implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment functions as the companys ERP Financial backbone for centralized accounting and core financial operations.
The implementation emphasizes standard ERP Financial capabilities, including general ledger, accounts receivable, accounts payable, revenue management, invoicing and financial reporting. Job requirements referencing an Accounts Receivable Specialist with NetSuite ERP experience indicate active use of accounts receivable and order to cash workflows, invoice processing and collections functionality within Oracle NetSuite ERP.
Recruiting language that prefers Salesforce CRM experience signals operational linkage between finance and commercial teams and implies coordinated billing and collection processes with sales. Operational scope centers on finance and revenue operations, with governance focused on role based access controls, defined AR responsibilities and process orchestration for billing and cash application.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Definitive Healthcare implemented Zoom as its web conferencing solution. Zoom is deployed to provide Audio Video and Web Conferencing capability and is embedded on the company website to support client-facing engagement and external meeting access as well as internal audio and video collaboration.
The deployment emphasizes browser-accessible conferencing components and standard meeting and webinar functionality, including audio, video, screen sharing, and session recording, consistent with Audio Video and Web Conferencing application patterns. Operational coverage includes public site integration for external engagement and enterprise collaboration workflows across client services and commercial teams, with governance centered on centralized provisioning and web-embedded session controls for site-based attendee experiences.
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Definitive Healthcare implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as its Digital Signing solution. The deployment embeds Adobe Acrobat Sign on the company website to capture legally binding electronic signatures for customer-facing documents and online agreements, positioning Adobe Acrobat Sign to support contract execution and document authorization workflows via the public web presence.
The implementation emphasizes web-embedded signing workflows, form-driven signature collection, document delivery, and the audit trail and compliance logging capabilities typical of Digital Signing platforms. Operational scope is centered on the website and customer engagement flows, enabling online capture of approvals and signatures for contracts and service documents, while governance attention has focused on web-based signature controls, document retention and verification processes for Definitive Healthcare.
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Definitive Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Definitive Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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