Singapore, 89591,
Singapore
Deliciae Hospitality Management Pte Ltd Technographics
Deliciae Hospitality Management Pte Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deliciae Hospitality Management Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Deliciae Hospitality Management Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deliciae Hospitality Management Pte Ltd has purchased the following applications: Xero for ERP Financial in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deliciae Hospitality Management Pte Ltd is running and its propensity to invest more and deepen its relationship with Xero , FACT Software Group , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deliciae Hospitality Management Pte Ltd revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deliciae Hospitality Management Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deliciae Hospitality Management Pte Ltd Tech Stack and Enterprise Applications
Deliciae Hospitality Management Pte Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Deliciae Hospitality Management Pte Ltd implemented Xero as its ERP Financial system to centralize core accounting for a 100 employee hospitality operator. The deployment targeted the finance department and accounting team and was configured to support consolidated reporting across eight branches and two legal entities.
The Xero implementation encompassed core ledger functions including accounts payable, accounts receivable, cash flow monitoring, month end close workflows, and monthly revenue analysis. The finance team instituted cost control and budgetary configuration inside Xero, and the application was used to generate a monthly consolidation package for the eight branches and two entities, supporting company tax and audit deliverables.
Xero was operated as the primary cloud accounting engine for the company, providing role based access for a lead accountant, an account executive, a temporary accountant, and two accounts assistants. The system was also the locus for debt collection tracking and cash flow monitoring, aligning transactional bookkeeping with ongoing Xero Accounting System improvement and recommendation activities noted by the finance leadership.
Governance was centered on internal control and structured month end review processes, with Xero outputs feeding local and parent audit requirements. Operational routines formalized responsibility for monthly consolidation, audit support, and tax documentation, embedding Xero into the finance workflow for ongoing accounting and compliance operations.
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ERP Financial | ERP |
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2013 | 2013 |
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Payment Processing | ERP |
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2020 | 2020 |
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Deliciae Hospitality Management Pte Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Deliciae Hospitality Management Pte Ltd deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The cloud SaaS implementation centralized email and document collaboration across the organization based in Singapore and is surfaced on the company website to support contact and client-facing collaboration workflows.
The deployment leveraged core Collaboration capabilities including Gmail, Google Drive, Docs, Sheets, Slides and Calendar, provisioned under a single verified domain with shared drives and group-based access patterns to support hospitality operations. Administrative configuration used the Google Workspace Admin console for user provisioning, role based administrative privileges, domain email routing, shared drive permissioning, and org wide security settings such as two step verification and data sharing policies. Functional workflows implemented include centralized calendar scheduling for operations, collaborative document editing for operations and marketing, and consolidated mailbox management for guest communications and reservations, delivered via browser and mobile native clients to front desk, operations, and corporate staff. Governance emphasis focused on access controls, sharing policies, and centralized administration through the Google Workspace Admin console.
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Deliciae Hospitality Management Pte Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Deliciae Hospitality Management Pte Ltd deployed Hotjar on its public website. Hotjar is used as a Customer Experience application to capture visitor behavior and qualitative feedback across dhm.com.sg and support analysis of on site engagement patterns.
Deployment is implemented via a client side JavaScript snippet embedded across key pages, instrumenting session recordings, heatmaps, conversion funnel tracking, and on site feedback polls consistent with Customer Experience tooling. The implementation scope centers on digital marketing and guest experience workflows, with product and marketing teams managing Hotjar configuration, analysis, and tag governance. Governance is organized around role based access to recordings and sampled data collection, aligning Hotjar usage with privacy and operational controls.
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Deliciae Hospitality Management Pte Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Deliciae Hospitality Management Pte Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner and Director | Director | Finance | ||||
| HR Executive | CXO | HR | ||||
| Director of Operations | Director | Finance |
Apps Being Evaluated by Deliciae Hospitality Management Pte Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||