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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Delly's Food Service Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tolv Legacy tolvnow Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Delly's Food Service implemented tolvnow as a Chatbots and Conversational AI solution on its website. The deployment embedded the tolvnow conversational widget into the public web estate to provide automated conversational entry points for customers visiting dellys.com.br. The implementation leverages core Chatbots and Conversational AI capabilities including intent classification, scripted FAQ flows, conversational forms for order inquiries, and configurable escalation to human agents. Configuration is oriented to Portuguese language support and session-level conversation logging to capture user interactions for operational review, with tolvnow acting as the central conversational orchestration engine. Operational scope focuses on customer service and sales-facing order inquiry workflows on the website, aligning the Chatbots and Conversational AI layer with customer support and commercial teams. The architecture is delivered as a web-embedded conversational layer managed through the tolvnow platform, with governance concentrated on web channel controls, conversation script versioning, and centralized management of conversational flows rather than back-office system changes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Commerce Cloud eCommerce eCommerce n/a 2020 2020
eCommerce eCommerce 2021 2021
Shopping Cart Management eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2021 2021
Customer Experience CRM 2022 2022
Customer Experience CRM 2021 2021
Tag Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Delly's Food Service
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Delly's Food Service Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Delly's Food Service Technographics

Delly's Food Service is a Distribution organization based in Brazil, with around 1000 employees and annual revenues of $280.0 million.

Delly's Food Service operates a diverse technology stack with applications such as tolvnow, Microsoft 365 and Oracle Commerce Cloud, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.

Delly's Food Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tolv, Microsoft and Oracle.

Delly's Food Service recently adopted applications including tolvnow in 2022, CartStack in 2022 and Oracle CX Cloud in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Delly's Food Service’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Delly's Food Service’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Delly's Food Service technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.