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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

Delta Dental of Idaho
Location
555 E Parkcenter Blvd,
Boise, 83706, ID,
United States
Website
https://www.deltadentalid.com/
Phone
1 208-489-3580
Artw industry
Insurance
Employee
Revenue

Delta Dental of Idaho Technographics

Delta Dental of Idaho Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Delta Dental of Idaho and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Delta Dental of Idaho employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Delta Dental of Idaho has purchased the following applications: Microsoft 365 for Collaboration in 2021, SendGrid Email Marketing for Marketing Automation in 2022, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Delta Dental of Idaho is running and its propensity to invest more and deepen its relationship with Microsoft , SendGrid , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Delta Dental of Idaho revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta Dental of Idaho intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Delta Dental of Idaho Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SendGrid Legacy SendGrid Email Marketing Marketing Automation CRM n/a 2022 2022
In 2022, Delta Dental of Idaho implemented SendGrid Email Marketing as its primary Marketing Automation platform to support member communications and outreach across its marketing and customer experience programs. SendGrid Email Marketing is positioned to centralize campaign delivery, templated message design, and automated member journeys for a midmarket insurer with approximately 100 employees and broad community engagement responsibilities. The SendGrid Email Marketing deployment focused on standard Marketing Automation capabilities including list segmentation, template management, campaign scheduling, personalization tokens, automation workflows, and delivery analytics. Configuration work emphasized reusable templates for policyholder notifications and community event promotion, setup of A B testing and engagement tracking, and integration of reporting dashboards to support monthly social and campaign metric reporting. Integrations and operational coverage tied SendGrid Email Marketing to Delta Dental of Idaho’s digital ecosystem, connecting email content with WordPress CMS pages and multimedia hosted on Vimeo and YouTube, and enabling event-driven automation via Zapier. The implementation aligned with social channel management including Facebook, Instagram, LinkedIn, YouTube, and Google Business, and referenced Social Media Management Tools such as Sprout Social, HootSuite, and Zoho Social for calendar cohesion, while Survey Monkey was used for customer feedback capture. CRM connectivity was identified as a preferred integration to unify member records, and the platform was used by Marketing, Customer Experience, Digital/Web Experience, and Community Outreach teams. Governance and process changes supported the rollout with a centralized content and social calendar, defined approval workflows between the Customer Experience Marketing Specialist and the VP of Customer Experience, and a training curriculum for ongoing team enablement. Monthly analytics routines were established to feed stakeholder customer journey mapping and campaign optimization, and customer feedback loops from online surveys were incorporated into action planning and content iteration.
Marketing Automation CRM 2022 2022
Social Media Management CRM 2022 2022
Social Media Management CRM 2022 2022
Social Media Management CRM 2022 2022
Tag Management CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2022 2022
Web Application Firewalls (WAF) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Delta Dental of Idaho

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Delta Dental of Idaho Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Delta Dental of Idaho IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Delta Dental of Idaho digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Delta Dental of Idaho Technographics
Delta Dental of Idaho is a Insurance organization based in United States, with around 100 employees and annual revenues of $170.0 million.
Delta Dental of Idaho operates a diverse technology stack with applications such as Microsoft 365, SendGrid Email Marketing and Atlassian Jira Service Desk, covering areas like Collaboration, Marketing Automation and IT Service Management.
Delta Dental of Idaho has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, SendGrid and Atlassian.
Delta Dental of Idaho recently adopted applications including SendGrid Email Marketing in 2022, Intuit Mailchimp in 2022 and Sprout Social Platform in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delta Dental of Idaho’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Delta Dental of Idaho’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delta Dental of Idaho technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.