Naperville, 60563, IL,
United States
Delta Dental of Illinois Technographics
Delta Dental of Illinois Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delta Dental of Illinois and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Delta Dental of Illinois employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delta Dental of Illinois has purchased the following applications: Sage Intacct for ERP Financial in 2022, Northwinds Technology Keyspring for Insurance Claims Management in 2019, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delta Dental of Illinois is running and its propensity to invest more and deepen its relationship with Sage , Northwinds Technology , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delta Dental of Illinois revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta Dental of Illinois intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delta Dental of Illinois Tech Stack and Enterprise Applications
Delta Dental of Illinois ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2022 |
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Delta Dental of Illinois ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Northwinds Technology | Legacy | Northwinds Technology Keyspring | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Delta Dental of Illinois implemented Northwinds Technology Keyspring as its Insurance Claims Management platform. Since 2019 Northwinds Technology has been developing and implementing insurance technology for Delta Dental of Illinois, positioning Northwinds Technology Keyspring as the central claims application for the organization.
The implementation centered on core Insurance Claims Management capabilities, including electronic claims intake, rules based adjudication, payment processing and claims workflow orchestration. Configuration work emphasized a configurable rules engine, automated claim routing, exception handling, provider claim status visibility and built in audit trails to support claims governance and compliance workflows.
Operational coverage targeted claims operations, adjudication teams, provider services and finance reconciliation functions, with the platform configured to support role based access and structured handoffs between these business functions. The Northwinds Technology Keyspring deployment was implemented to align with existing administrative systems and operational processes without replacing named third party systems.
Governance changes accompanying the rollout included centralized claims rules stewardship, formalized change control for adjudication logic, and tightened exception management procedures to standardize adjudication across teams. Implementation narratives emphasize system level orchestration of claim lifecycles and governance of business rules rather than standalone point solutions.
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Delta Dental of Illinois CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Delta Dental of Illinois Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Delta Dental of Illinois Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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Delta Dental of Illinois eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Product Review Management | eCommerce |
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2019 | 2019 |
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Delta Dental of Illinois ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Delta Dental of Illinois SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2014 | 2014 |
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Incentive Compensation Management | SPM |
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2015 | 2015 |
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Delta Dental of Illinois IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Delta Dental of Illinois
Apps Being Evaluated by Delta Dental of Illinois Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||