Stevens Point, 54482, WI,
United States
Delta Dental of Wisconsin Technographics
Delta Dental of Wisconsin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delta Dental of Wisconsin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Delta Dental of Wisconsin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delta Dental of Wisconsin has purchased the following applications: Northwinds Technology Keyspring for Insurance Claims Management in 2019, Microsoft 365 for Collaboration in 2017, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delta Dental of Wisconsin is running and its propensity to invest more and deepen its relationship with Northwinds Technology , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delta Dental of Wisconsin revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta Dental of Wisconsin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delta Dental of Wisconsin Tech Stack and Enterprise Applications
Delta Dental of Wisconsin ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Northwinds Technology | Legacy | Northwinds Technology Keyspring | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Delta Dental of Wisconsin implemented Northwinds Technology Keyspring as its Insurance Claims Management platform to centralize claim processing workflows. The deployment targeted claims operations and provider administration, positioning Northwinds Technology Keyspring to support end to end claims lifecycle activities within the organization.
The implementation configured core Insurance Claims Management modules including electronic claims intake, rules based adjudication, benefit determination, payment support, appeals handling, and reporting and analytics. Configuration emphasized business rules management and workflow automation to support adjudicator case management and exception routing, reflecting standard claims processing functional terminology.
Operational coverage included staged rollouts across claims processing, provider relations, and customer service teams, with governance protocols established for rules changes and configuration management by internal business and IT stakeholders. Northwinds Technology Keyspring serves as the central Insurance Claims Management engine for Delta Dental of Wisconsin, supporting standardized claim intake, adjudication, and administrative workflows.
|
Delta Dental of Wisconsin Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Delta Dental of Wisconsin implemented Microsoft 365 as its Collaboration platform. The company’s public website references Microsoft 365, indicating the application is active in production and supporting corporate collaboration workflows. Microsoft 365 is named directly as the Collaboration application used by the organization.
The deployment aligns with standard Collaboration capabilities, with enterprise email capabilities delivered via Exchange Online, document management and intranet functionality provided by SharePoint Online, real-time communication handled through Microsoft Teams, and endpoint file sync and sharing via OneDrive. Administration appears aligned with centralized IT governance practices, using role based user provisioning, access controls, and content lifecycle workflows to support internal communication, document collaboration, and business functions such as IT, HR, and customer service.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2022 | 2022 |
|
Delta Dental of Wisconsin Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
In 2017 Delta Dental of Wisconsin deployed Exclaimer Cloud Signatures for Office 365 as its centralized Digital Signing solution. The deployment is visible on the company website and is used to manage corporate email signature presence across Office 365 mailboxes and outbound communications.
Exclaimer Cloud Signatures for Office 365 was configured to enforce branded, templated signature blocks and consistent contact information across user populations, leveraging server side signature application and a web managed template editor for signature governance. The implementation ties into Office 365 mail flow and the corporate directory to apply role and department level signature policies, addressing marketing, customer service, and corporate communications. Governance was centralized through the Exclaimer management console so IT and marketing can update templates and signature rules without client side installations, and the rollout covered the organization wide email footprint and associated website signature assets.
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Delta Dental of Wisconsin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2024 | 2024 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2024 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Enablement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Delta Dental of Wisconsin ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Delta Dental of Wisconsin SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2022 | 2022 |
|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2022 | 2022 |
|
Delta Dental of Wisconsin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Delta Dental of Wisconsin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Delta Dental of Wisconsin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||