Stevens Point, 54482, WI,
United States
Delta Dental of Wisconsin Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Delta Dental of Wisconsin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Delta Dental of Wisconsin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delta Dental of Wisconsin has purchased the following applications: Northwinds Technology Keyspring for Insurance Claims Management in 2019, Microsoft 365 for Collaboration in 2017, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delta Dental of Wisconsin is running and its propensity to invest more and deepen its relationship with Northwinds Technology , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delta Dental of Wisconsin revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta Dental of Wisconsin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Northwinds Technology | Legacy | Northwinds Technology Keyspring | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Delta Dental of Wisconsin implemented Northwinds Technology Keyspring as its Insurance Claims Management platform to centralize claim processing workflows. The deployment targeted claims operations and provider administration, positioning Northwinds Technology Keyspring to support end to end claims lifecycle activities within the organization.
The implementation configured core Insurance Claims Management modules including electronic claims intake, rules based adjudication, benefit determination, payment support, appeals handling, and reporting and analytics. Configuration emphasized business rules management and workflow automation to support adjudicator case management and exception routing, reflecting standard claims processing functional terminology.
Operational coverage included staged rollouts across claims processing, provider relations, and customer service teams, with governance protocols established for rules changes and configuration management by internal business and IT stakeholders. Northwinds Technology Keyspring serves as the central Insurance Claims Management engine for Delta Dental of Wisconsin, supporting standardized claim intake, adjudication, and administrative workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2023 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2022 | 2022 |
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Configure Price Quote (CPQ) | SPM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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