Cleveland, 38733, MS,
United States
Delta State University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Delta State University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Delta State University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delta State University has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Ellucian CRM Advise for Customer Engagement in 2022, SparkPost for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delta State University is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Ellucian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delta State University revenues, which have grown to $39.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta State University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian CRM Advise | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022 Delta State University implemented Ellucian CRM Advise as a centralized advising platform to support academic advising, the Student Success Center, and faculty engagement within its academic operations. Ellucian CRM Advise is positioned in the Customer Engagement category and was adopted to provide a single record of student interactions and proactive outreach capabilities for at-risk identification and retention-focused advising.
The deployment at Delta State University configured core functional modules of Ellucian CRM Advise to calculate and maintain a historical Student Success score based on rules defined by the Student Success Center, enable configurable scoring plans for cohorts such as first year students and athletes, and provide advisor-facing case management features. Advisors can add comments, notes, and files to student records, and the system supports engagement lists and automated alerts to trigger communications or advisor notifications at key academic milestones.
Integrations were implemented to ingest student data from Banner and Canvas so that as much information as possible is fed into Ellucian CRM Advise, reducing duplicate data entry and centralizing records for advising workflows. The system is accessible to advisors, faculty members, and the Student Success team, and is used to document interactions, track outcomes of advising meetings, and manage outreach lists and midterm performance alerts.
Governance and operational expectations were established to ensure adoption and data completeness, the Provost expects faculty and advisors to use Ellucian CRM Advise at least once per week to monitor alerts and update documentation. The initiative is intended to reduce duplicated effort by consolidating student information in a central database, and the project documentation explicitly notes a risk that the system will fail to deliver value if a critical mass of advisors and faculty do not adopt the platform.
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bird | Legacy | SparkPost | Transactional Email | PaaS | n/a | 2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||