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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Demillus Industria E Comercio
Location
Av Lobo Junior 1 672,
Rio De Janeiro, 21020-900,
Brazil
Website
https://www.demillus.com.br/
Phone
55 21 2598-8122
Artw industry
Manufacturing
Employee
Revenue

Demillus Industria E Comercio Technographics

Demillus Industria E Comercio Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Demillus Industria E Comercio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Demillus Industria E Comercio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Demillus Industria E Comercio has purchased the following applications: InstantVoice Platform for PBX, VoiP and Phone Systems in 2003, Salesforce Marketing Cloud for Marketing Automation in 2021, Akamai CDN for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Demillus Industria E Comercio is running and its propensity to invest more and deepen its relationship with Instant Solutions , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Demillus Industria E Comercio revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Demillus Industria E Comercio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Demillus Industria E Comercio Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Instant Solutions Legacy InstantVoice Platform PBX, VoiP and Phone Systems Collaboration n/a 2003 2003
In 2003 Demillus Industria E Comercio deployed the InstantVoice Platform to automate 0800 order-taking and to integrate telephony with billing, accounts payable and reseller databases. The InstantVoice Platform implementation used InstantVoice IVR and InstantVoice IP within the PBX, VoiP and Phone Systems category to support sales and order-taking contact-center activities in Brazil. The implementation installed InstantVoice IVR to manage automated inbound order flows and InstantVoice IP to provide IP telephony, call control and queueing for live agents. Configuration work focused on voice menu design, DTMF data capture for order entry and routing logic to escalate calls to agents when business rules required human intervention. Integrations were built between telephony events and backend systems, connecting the InstantVoice Platform to billing systems, accounts payable processes and reseller databases to validate orders and route transactional records into downstream workflows. Operational coverage supported more than 120 agents and handled national inbound 0800 traffic for sales and order-taking, automating approximately 15% of calls and reducing 0800 costs while improving order-taking accuracy nationwide. Implementation began in October 2003 and was rolled out across its Brazil contact-center operations, with the platform governing automated order-taking workflows and telephony-driven data handoffs to finance and reseller systems. Deployment emphasized operational handover to sales and order-taking teams and integration checkpoints to ensure orders captured by InstantVoice IVR matched billing and accounts payable records.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Marketing Cloud Marketing Automation CRM n/a 2021 2021
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2021 2021
IT Decision Makers and Key Stakeholders at Demillus Industria E Comercio
First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Demillus Industria E Comercio Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Demillus Industria E Comercio Technographics

Demillus Industria E Comercio is a Manufacturing organization based in Brazil, with around 3000 employees and annual revenues of $750.0 million.

Demillus Industria E Comercio operates a diverse technology stack with applications such as InstantVoice Platform, Salesforce Marketing Cloud and Akamai CDN, covering areas like PBX, VoiP and Phone Systems, Marketing Automation and Content Delivery Network.

Demillus Industria E Comercio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Instant Solutions, Salesforce and Akamai.

Demillus Industria E Comercio recently adopted applications including Salesforce Marketing Cloud in 2021, Akamai CDN in 2021 and Google Tag Manager in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Demillus Industria E Comercio’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Demillus Industria E Comercio’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Demillus Industria E Comercio technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.