Aubrey, 76227, TX,
United States
Dental Depot DFW Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dental Depot DFW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 625 Dental Depot DFW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dental Depot DFW has purchased the following applications: VoiceStack for PBX, VoiP and Phone Systems in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dental Depot DFW is running and its propensity to invest more and deepen its relationship with VoiceStack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dental Depot DFW revenues, which have grown to $138.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dental Depot DFW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VoiceStack | Legacy | VoiceStack | PBX, VoiP and Phone Systems | Collaboration | n/a | 2023 | 2023 |
In 2023, Dental Depot DFW implemented VoiceStack, deploying a PBX, VoiP and Phone Systems solution to improve patient communications and reduce missed inbound calls across its multi-location dental group in the Dallas–Fort Worth region. The deployment was targeted at CRM and patient communications workflows that support new patient intake and front-desk scheduling operations.
VoiceStack was configured with core PBX functionality including call routing, automated attendant and IVR workflows, queue management, and real-time call analytics to surface missed call patterns. The implementation emphasized centralized administration for multi-site call handling and reporting typical of PBX, VoiP and Phone Systems deployments, and aligned telephony controls with patient-facing scheduling processes.
The project included integration with CRM and patient communications systems to route inbound calls and capture caller intent into scheduling workflows, tying telephony events to patient records. Operational coverage spanned the Dallas–Fort Worth locations and impacted front-desk staff, scheduling teams, and new patient intake functions, with performance monitored centrally.
According to the vendor case study, after three months VoiceStack reported a 94% call answer rate, a 15% increase in new patient growth, and an estimated $117K in incremental revenue in 90 days. These vendor-reported outcomes were presented as improvements in patient communications and inbound call conversion.
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