Ponte nelle Alpi, 32014,
Italy
Dental Q Italy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dental Q Italy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Dental Q Italy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dental Q Italy has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, EsoSphera Gaia for Chatbots and Conversational AI in 2024, Algolia Search for Application, Web and Enterprise Search in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dental Q Italy is running and its propensity to invest more and deepen its relationship with Visa , EsoSphera , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dental Q Italy revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dental Q Italy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EsoSphera | Legacy | EsoSphera Gaia | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Dental Q Italy implemented EsoSphera Gaia. Dental Q Italy deployed EsoSphera Gaia under the Chatbots and Conversational AI category to operate as a virtual reception and assistant, providing front desk scheduling and multichannel patient communication for the clinic.
The implementation leverages EsoSphera Gaia modules for appointment scheduling, automated reminder workflows, and multichannel patient messaging, with conversational flows configured to handle booking, rescheduling, and basic patient inquiries. Patient record synchronization and CRM integration were configured to maintain appointment histories and contact data, aligning conversational intents with the clinic contact database and appointment lifecycle.
Deployment scope is localized to the Dental Q clinic in Italy and focuses on administrative and patient engagement functions, with automated workflows integrated into email and SMS channels and the clinic CRM. Governance centers on conversational script management, appointment SLA handling, and operational ownership by clinic administrative staff, with the configuration intended to reduce administrative load through automation of scheduling and reminders.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2023 | 2023 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2017 | 2017 |
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