AI Buyer Insights:

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Department for Education Tech Stack and Enterprise Applications

Department for Education ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Business Central ERP Financial ERP n/a 2020 2020
Department for Education Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Impact Call Centre Legacy Impact Call Centre Professional Services Professional Services n/a 2021 2021
In 2021 the Department for Education United Kingdom engaged Impact Call Centre to provide outsourced customer service and contact centre support under the Professional Services category. The deployment used Impact Call Centre as a trusted supplier to handle inbound and outbound contact activity for high volume citizen enquiries, with the go live year based on public vendor references. Service delivery is operated from Impact Call Centre's Romsey contact centre, providing a centralized contact centre architecture that consolidates citizen enquiry intake, query triage and escalation, outbound outreach and agent-based case handling. Functional capabilities implemented align with standard contact centre workflows, including multi channel inbound handling, outbound campaign execution and capacity scaling to manage peak public sector demand. Operational scope covers citizen facing customer service and engagement functions for the Department for Education United Kingdom across the United Kingdom, with delivery oriented to high volume public enquiries. Governance and supplier management were structured around a contracted outsourcing arrangement, with the implementation and ongoing service focused on improving responsiveness and scalability through centralized contact centre operations provided by Impact Call Centre in the Professional Services category.

IT Decision Makers and Key Stakeholders at Department for Education

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Department for Education Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department for Education IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department for Education digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Department for Education Technographics
Department for Education is a Education organization based in United Kingdom, with around 7298 employees and annual revenues of $91.7 million.
Department for Education operates a diverse technology stack with applications such as Microsoft Dynamics 365 Business Central and Impact Call Centre, covering areas like ERP Financial and Professional Services.
Department for Education has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Impact Call Centre.
Department for Education recently adopted applications including Impact Call Centre in 2021 and Microsoft Dynamics 365 Business Central in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department for Education’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Department for Education’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department for Education technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.