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Department for Education United Kingdom
Location
Sanctuary Buildings, Great Smith Street,
London, SW1P 3BT,
United Kingdom
Website
https://www.gov.uk/government/organisations/department-for-education/
Phone
44 37 0000-2288
Artw industry
Government
Employee
Revenue

Department for Education United Kingdom Technographics

Department for Education United Kingdom Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Department for Education United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7969 Department for Education United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Department for Education United Kingdom has purchased the following applications: Impact Call Centre for Professional Services in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Department for Education United Kingdom is running and its propensity to invest more and deepen its relationship with Impact Call Centre or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Department for Education United Kingdom revenues, which have grown to $118.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department for Education United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Department for Education United Kingdom Data, Technology Stack, and Enterprise Applications
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Impact Call Centre Legacy Impact Call Centre Professional Services Professional Services n/a 2021 2021
In 2021 the Department for Education United Kingdom engaged Impact Call Centre to provide outsourced customer service and contact centre support under the Professional Services category. The deployment used Impact Call Centre as a trusted supplier to handle inbound and outbound contact activity for high volume citizen enquiries, with the go live year based on public vendor references. Service delivery is operated from Impact Call Centre's Romsey contact centre, providing a centralized contact centre architecture that consolidates citizen enquiry intake, query triage and escalation, outbound outreach and agent-based case handling. Functional capabilities implemented align with standard contact centre workflows, including multi channel inbound handling, outbound campaign execution and capacity scaling to manage peak public sector demand. Operational scope covers citizen facing customer service and engagement functions for the Department for Education United Kingdom across the United Kingdom, with delivery oriented to high volume public enquiries. Governance and supplier management were structured around a contracted outsourcing arrangement, with the implementation and ongoing service focused on improving responsiveness and scalability through centralized contact centre operations provided by Impact Call Centre in the Professional Services category.
IT Decision Makers and Key Stakeholders at Department for Education United Kingdom
First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Department for Education United Kingdom Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Department for Education United Kingdom Technographics

Department for Education United Kingdom is a Government organization based in United Kingdom, with around 7969 employees and annual revenues of $118.17 billion.

Department for Education United Kingdom operates a diverse technology stack with applications such as Impact Call Centre, covering areas like Professional Services.

Department for Education United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Impact Call Centre.

Department for Education United Kingdom recently adopted applications including Impact Call Centre in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Department for Education United Kingdom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Department for Education United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Department for Education United Kingdom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.