Department of Veterans Affairs
Gnabra Building 21 Genge St,
Canberra, 2601, ACT,
Australia
Canberra, 2601, ACT,
Australia
61 2 6289-1133
Government
Department of Veterans Affairs Technographics
Department of Veterans Affairs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Veterans Affairs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3658 Department of Veterans Affairs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Department of Veterans Affairs has purchased the following applications: 8common Expense8 for Expense Management in 2023, Oracle PeopleSoft HCM for Core HR in 2000, TechnologyOne OneCouncil SaaS ERP for Government ERP in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Veterans Affairs is running and its propensity to invest more and deepen its relationship with 8common , Oracle , HireRoad or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Department of Veterans Affairs revenues, which have grown to $433.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Veterans Affairs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Department of Veterans Affairs Tech Stack and Enterprise Applications
Department of Veterans Affairs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8common | Legacy | 8common Expense8 | Expense Management | ERP | n/a | 2023 | 2024 |
In 2023, the Department of Veterans Affairs contracted 8common to deploy 8common Expense8 for Expense Management under the Australian Government GovERP deed. The three year agreement records a total contract value of $895k including GST covering implementation and ongoing transaction and SaaS recurring revenue, and will onboard approximately 2,600 users within the agency which sits in the Department of Defence portfolio. The contract contributes to GovERP program implementations that now exceed $5.5 million since the deed was signed in July 2021, and 8common currently reports servicing over 23,000 live federal government users across 31 entities with a federal ARPU of about $50.
Deployment uses the GovERP template design of the 8common Expense8 platform to provide a unified Expense Management and travel solution across agency finance, corporate services and travel workflows. Configuration work focuses on travel and expense management workflows, expense capture and receipt processing, approvals and policy enforcement, transaction processing and consolidated reporting. The implementation scope is centered on SaaS provisioning and tenant configuration consistent with multi agency GovERP templating.
Implementation revenue of approximately $460k including GST is anticipated to be recognised across second half of FY23 and first half of FY24, with recurring transaction and SaaS revenue forecast to commence in second half of FY24 and approximate c$140k including GST per annum. The onboarding plan leverages Phase 0 Discovery workshops as the pre onboarding phase for Federal Government agencies, which 8common uses to finalize configuration and user acceptance prior to roll out. Operational coverage is confined to Department of Veterans Affairs users with the platform provisioned to support travel booking, expense claims and transaction processing for approximately 2,600 employees.
Governance follows the GovERP program template, with discovery to configuration handover, formalised onboarding waves and SaaS transaction billing aligned to the contract timetable. Process changes are concentrated on standardising expense policy enforcement and approval routing to the GovERP template, and on establishing ongoing transaction processing and SaaS billing procedures.
The arrangement explicitly identifies implementation and recurring revenue lines within the $895k contract value and adds to 8common's federal pipeline across the GovERP program, supporting further agency onboarding planned through FY23 and into FY24. The deployment positions the Department of Veterans Affairs to use 8common Expense8 for centralized Expense Management and travel expense operations under the GovERP template.
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Department of Veterans Affairs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2000 | 2001 |
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Payroll | HCM |
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2000 | 2001 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Department of Veterans Affairs ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations | n/a | 2023 | 2025 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Travel Management | ERP Services and Operations |
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2020 | 2021 |
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Department of Veterans Affairs AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Department of Veterans Affairs Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Department of Veterans Affairs Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Content Management | Content Management |
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2015 | 2016 |
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Contract Lifecycle Management | Content Management |
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2024 | 2025 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Department of Veterans Affairs SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
|
2024 | 2025 |
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Department of Veterans Affairs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Department of Veterans Affairs EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2024 | 2025 |
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Department of Veterans Affairs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Department of Veterans Affairs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Department of Veterans Affairs CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Department of Veterans Affairs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Department of Veterans Affairs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Department of Veterans Affairs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Department of Veterans Affairs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Department of Veterans Affairs Technographics
Department of Veterans Affairs is a Government organization based in Australia,
with around 3658 employees and annual revenues of $433.0 million.
Department of Veterans Affairs operates a diverse technology stack with applications such as
8common Expense8, Oracle PeopleSoft HCM and TechnologyOne OneCouncil SaaS ERP,
covering areas like Expense Management, Core HR and Government ERP.
Department of Veterans Affairs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as 8common, Oracle and TechnologyOne.
Department of Veterans Affairs recently adopted applications including
TechnologyOne Contract Management in 2024, TechnologyOne Supply Chain Management in 2024 and TechnologyOne Corporate Performance Management in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Department of Veterans Affairs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Department of Veterans Affairs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Department of Veterans Affairs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.