DevExpress
505 N. Brand Blvd.16th Floor,
Glendale, 91203, CA,
United States
Glendale, 91203, CA,
United States
1 818-844-3383
Professional Services
DevExpress Technographics
DevExpress Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DevExpress and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 DevExpress employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DevExpress has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2014, Adobe Connect for Audio Video and Web Conferencing in 2017, Pathwire Mailgun for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DevExpress is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DevExpress revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DevExpress intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DevExpress Tech Stack and Enterprise Applications
DevExpress AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014 DevExpress implemented LiveChat on its corporate website. The deployment positions LiveChat within the company’s Chatbots and Conversational AI footprint to provide real-time visitor engagement and synchronous customer conversations.
The technical implementation centers on a web-embedded LiveChat widget and the LiveChat agent console, using browser-based agent sessions and client-side JavaScript instrumentation to surface chat invites and accept inbound sessions. Configuration work emphasized chat routing rules, canned responses and structured chat transcripts, reflecting common Chatbots and Conversational AI functional patterns for live support and conversational handoff.
Operational coverage focuses on customer-facing functions, primarily support and pre-sales interactions, scaled to the needs of a 200 employee professional services firm. The implementation is website-first, with the LiveChat application handling session state, agent presence, and transcript retention at the application layer, while the front end manages widget rendering and user capture.
Governance and process changes included establishing agent workflows for chat triage, standardized response templates and transcript review processes to integrate conversational handling into existing customer service routines. The LiveChat deployment is described in the context of web-based conversational tooling, without disclosed downstream system integrations or explicit outcomes.
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DevExpress Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, DevExpress implemented Adobe Connect as its customer-facing web conferencing platform. The Adobe Connect deployment is embedded on devexpress.com to deliver public webinars, product demonstrations, and virtual training in the Audio Video and Web Conferencing category.
The implementation uses Adobe Connect core capabilities such as hosted meeting rooms, webinar modules, screen sharing, session recording, persistent content pods, chat, and polling to support marketing, product and training workflows. Integration is focused on embedding Adobe Connect entry flows and meeting links on the website for attendee access and registration, with centralized administration and role based host provisioning to control presenter permissions and session scheduling.
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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DevExpress PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, DevExpress deployed Pathwire Mailgun to serve as its Transactional Email platform for website-driven messaging. The implementation positioned Pathwire Mailgun as the central service for programmatic outbound messages originating from the DevExpress website, covering account notifications and other customer-facing transactional flows.
Configuration emphasized standard Transactional Email capabilities, including use of API and SMTP relay endpoints for delivery, template management for consistent message rendering, sending domain setup with SPF and DKIM record configuration, and event webhooks to capture delivery, bounce, and engagement events. Pathwire Mailgun was provisioned with API keys and verified domains, and templates were versioned to support automated rendering and personalization in site-triggered workflows.
Operational integration links Pathwire Mailgun directly to the DevExpress website application layer so flows such as password resets, registration confirmations, and order or license notifications are emitted from the site. Governance focused on template and content approval workflows, webhook-driven monitoring for delivery visibility, and routing event data into engineering and customer support processes to manage message incidents and operational troubleshooting.
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DevExpress IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at DevExpress
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DevExpress Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DevExpress IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DevExpress digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DevExpress Technographics
DevExpress is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
DevExpress operates a diverse technology stack with applications such as
LiveChat, Adobe Connect and Pathwire Mailgun,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Transactional Email.
DevExpress has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Adobe Systems and Sinch.
DevExpress recently adopted applications including
Devsoft Baltic SurveyJS in 2022, Pathwire Mailgun in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DevExpress’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DevExpress’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DevExpress technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.