Devoted Health
221 Crescent St #202,
Waltham, 2453, MA,
United States
Waltham, 2453, MA,
United States
1 800-338-6833
Insurance
Devoted Health Technographics
Devoted Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Devoted Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Devoted Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Devoted Health has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Lever by Employ for Applicant Tracking System in 2018, Orinoco EHR for Electronic Health Record in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Devoted Health is running and its propensity to invest more and deepen its relationship with Oracle , Employ , GoodHire, a Checkr Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Devoted Health revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Devoted Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Devoted Health Tech Stack and Enterprise Applications
Devoted Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Devoted Health implemented Oracle NetSuite ERP to centralize accounts payable and support finance operations under the ERP Financial category. The engagement targeted full cycle accounts payable, month end reporting and accruals, bank and credit card statement reconciliation, vendor 1099 preparation, and expense reporting and payment coordination.
Oracle NetSuite ERP was configured to provide accounts payable workflows, general ledger posting for accruals, bank reconciliation processing, and financial reporting to support month end close. Expense report processing was integrated with Expensify to capture employee expenses and route payment information into NetSuite, and the implementation included setup of vendor tax form issuance workflows for 1099s.
Operational ownership was assigned to Finance and Accounts Payable, covering vendor management, payments, reconciliations, and tax reporting across the organization. The project also introduced a streamlined electronic filing process and documented AP procedures and guidelines to standardize invoice routing, approval controls, and month end accrual workflows within the Oracle NetSuite ERP environment.
|
Devoted Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Devoted Health deployed Lever by Employ as an Applicant Tracking System. The implementation used Lever on their website to publish job openings and capture candidate applications directly through the public career site.
The Lever by Employ Applicant Tracking System configuration emphasized standard recruiting workflows, including job requisition posting, application intake and parsing, candidate pipeline management, interview coordination, and offer tracking. Configuration work centered on mapping recruiting stages and pipeline statuses to consistent hiring steps used by recruiting and hiring managers.
Operational coverage targeted Talent Acquisition and HR recruiting teams within Devoted Health, with candidate flows routed from the career site into Lever for centralized review and collaboration. Integrations beyond the website were not specified, so the narrative focuses on the career site embedding and internal candidate lifecycle orchestration.
Governance and process changes aligned around standardized interview and offer workflows, with hiring managers and recruiting operations using Lever to enforce consistent review stages and candidate handoffs. The implementation positioned Lever by Employ as the primary Applicant Tracking System for Devoted Health recruiting operations.
|
|
|
|
|
BackGround Screening | HCM |
|
2019 | 2019 |
|
|
|
|
|
Compensation Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
Devoted Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Devoted Health | Legacy | Orinoco EHR | Electronic Health Record | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Devoted Health deployed Orinoco EHR as its proprietary Electronic Health Record and platform as a service to centralize clinical operations for its Medicare Advantage business in the United States. Orinoco EHR is presented as a single platform that supports clinical documentation and operational back office functions across clinical and administrative teams.
The implementation surfaces core Electronic Health Record capabilities alongside expanded modules that Devoted identifies in product descriptions and trademark filings, including claims processing, CRM functionality, care management, and embedded clinical decision support. Configuration emphasis aligns with typical EHR PaaS patterns, including workflow orchestration for clinician documentation, care coordination workflows for case and population management, and rule based decision support incorporated into point of care workflows.
Operational coverage extends across clinical operations, care management, claims adjudication, and member engagement teams within Devoted Health's Medicare Advantage business in the United States. The platform orientation implies integration points for administrative and clinical data flows, and a PaaS design that exposes APIs and interoperability surfaces for internal systems and downstream claims and CRM processes.
Governance and process alignment are structured around a centralized EHR platform model, consolidating clinical content management, care pathways, and authorization workflows into a single system of record. This centralization supports coordinated clinical decision support, unified member records across claims and CRM functions, and standardized operational workflows across clinical and administrative departments.
|
|
|
|
|
Insurance Claims Management | ERP Services and Operations |
|
2021 | 2021 |
|
Devoted Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Devoted Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Devoted Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Devoted Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Devoted Health SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Performance Management | SPM |
|
2022 | 2022 |
|
Devoted Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Payment Integrity | TRM |
|
2018 | 2018 |
|
Devoted Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Devoted Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Devoted Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CFO | CXO | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Vice President of Human Resources | VP | HR | |
|
|
|
VP of Talent Acquisition | VP | HR | |
|
|
|
Director HR Operations & Systems | Director | HR | |
|
|
|
Manager Talent Acquisition | Manager | HR | |
|
|
|
Chief People Officer | CXO | HR | |
|
Apps Being Evaluated by Devoted Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Devoted Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Devoted Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Devoted Health Technographics
Devoted Health is a Insurance organization based in United States,
with around 2000 employees and annual revenues of $1.90 billion.
Devoted Health operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Lever by Employ and Orinoco EHR,
covering areas like ERP Financial, Applicant Tracking System and Electronic Health Record.
Devoted Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and Devoted Health.
Devoted Health recently adopted applications including
EvolveNXT SPM in 2022, Orinoco Claims in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Devoted Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Devoted Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Devoted Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.