Milton Keynes, MK9 1EA,
United Kingdom
DHL Supply Chain UK Technographics
DHL Supply Chain UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHL Supply Chain UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 DHL Supply Chain UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHL Supply Chain UK has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Oracle Cloud HCM for Core HR in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHL Supply Chain UK is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHL Supply Chain UK revenues, which have grown to $16.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL Supply Chain UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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DHL Supply Chain UK Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, DHL Supply Chain UK implemented Oracle E-Business Suite as its ERP Financial application. The deployment was configured to establish core financial controls for the Distribution business, with Oracle E-Business Suite supporting general ledger, accounts payable, and expense management workflows. The implementation explicitly included functionality for generating iExpense reports of credit card transactions using Oracle E-Business Suite expense processing capabilities.
Configuration and operational work covered expense capture, corporate card transaction posting, and reconciliation paths that route expense data into accounts payable and the general ledger to support month end accounting. Operational scope centered on finance and accounts payable teams across DHL Supply Chain UK, standardizing expense reporting and corporate card reconciliation. Governance emphasized centralized expense approval workflows and accounting posting rules enforced within Oracle E-Business Suite ERP Financial.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, DHL Supply Chain UK deployed Oracle Cloud HCM as its Core HR platform. The Oracle Cloud HCM implementation formed part of a coordinated global Oracle HCM cloud roll out led by a Project System & Process Lead, with an explicit remit to standardise Global HR processes within DHL Supply Chain.
The implementation focused on Core HR capabilities including centralized employee records and workforce administration, organization and position management, absence management and standard talent profile workflows, configured to a global data model with localized business rules. Oracle Cloud HCM was configured to provide a single source of truth for HR master data and to support employee lifecycle processes across hire to offboard workflows.
Operational scope covered DHL Supply Chain’s global HR organization while maintaining UK-specific configurations and compliance controls, using scalable configuration templates for broader rollouts. Integrations were organized around standard HR data exchange patterns and payroll handoffs, with centralised master data management and localized interfaces for country-level requirements.
Governance and process transformation were governed through a central process owner model and controlled configuration change management, with staged rollouts and process documentation to drive standardisation. This implementation positions DHL Supply Chain UK Oracle Cloud HCM Core HR as the operational backbone for human resources and workforce administration across the company’s supply chain operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, DHL Supply Chain UK deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding the Cisco Webex Meetings client on its public website to enable browser based joins for external partners and customers. The initial deployment established scheduled and ad hoc meeting capabilities accessible directly from the corporate site to support real time audio and video collaboration.
Configuration centered on web client hosting, meeting scheduling and moderation features, screen sharing, meeting recording, and participant management, reflecting core Audio Video and Web Conferencing functional workflows. Implementation work emphasized standardized meeting templates and permission controls to align with logistics coordination and customer engagement requirements.
Operational coverage prioritized customer facing collaboration and internal operations teams responsible for distribution and supply chain coordination, with the website integration extending meeting access to third party carriers and clients. Governance moved toward centralized meeting provisioning and moderation policies to ensure consistent communication workflows, while IT maintained the embedded web conferencing stack and managed user access and meeting lifecycle processes.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2004 | 2004 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DHL Supply Chain UK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DHL Supply Chain UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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