Çankaya, 06531,
Turkey
DIA Software Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DIA Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 DIA Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DIA Software has purchased the following applications: Hetzner for Application Hosting and Computing Services in 2020, Phusion Passenger for Apps Development in 2013, Infoset Cloud Call Center for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DIA Software is running and its propensity to invest more and deepen its relationship with Hetzner , Phusion , Infoset or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DIA Software revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DIA Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Hetzner | Legacy | Hetzner | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Cloud Storage | IaaS |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Phusion | Legacy | Phusion Passenger | Apps Development | PaaS | n/a | 2013 | 2013 | ||
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Transactional Email | PaaS |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Infoset | Legacy | Infoset Cloud Call Center | Call Center | CRM | n/a | 2021 | 2021 | In 2021, DIA Software implemented Infoset Cloud Call Center on its website. The deployment uses the cloud hosted Infoset Cloud Call Center to provide web embedded contact handling for customer facing operations in Turkey. The implementation targets customer service and support workflows for a 50 person professional services firm, centralizing inbound voice and web contacts through the website. Infoset Cloud Call Center was configured to provide Call Center capabilities, including browser based agent console, automatic call distribution, interactive voice response, computer telephony integration, and a web callback contact widget for site visitors. Configuration focused on queue routing, skill based routing, and agent presence to standardize agent workflows and incident handling across customer support teams. Reporting and activity logging were enabled to support operational monitoring and agent management. | |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation, Sales Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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