Oldbury, B69 3HW,
United Kingdom
Diamond Bus Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Diamond Bus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 513 Diamond Bus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diamond Bus has purchased the following applications: Natural HR Absence for Absence and Leave Management in 2025, Microsoft 365 for Collaboration in 2018, Kentico Xperience CMS for Web Content Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diamond Bus is running and its propensity to invest more and deepen its relationship with Natural HR , Microsoft , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diamond Bus revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diamond Bus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Natural HR | Legacy | Natural HR Absence | Absence and Leave Management | HCM | n/a | 2025 | 2025 |
In 2025 Diamond Bus implemented Natural HR Absence as its Absence and Leave Management application. The company job posting for an Operations Support Manager explicitly names Natural HR for maintaining employee records and for monitoring sickness absence, indicating Natural HR Absence is used across the companys UK depots for absence management and HR recordkeeping.
Deployment is organized around a centralized HR instance of Natural HR Absence with operational use by depot managers and the central HR team. Functional scope centers on employee records maintenance and absence management, including sickness absence monitoring, authorised absence recording, and absence-related case tracking consistent with Absence and Leave Management functional workflows.
Operational coverage spans Diamond Buss UK depots and the corporate HR function, supporting HR administration and operations teams responsible for attendance monitoring and statutory recordkeeping. The job description ties system responsibilities to the Operations Support Manager role, establishing role based ownership for day to day absence monitoring and employee data maintenance.
Governance and process alignment emphasize HR ownership of master employee data and local manager responsibility for timely absence updates and case notes, integrating absence workflows into depot operations. Natural HR Absence therefore functions as the primary Absence and Leave Management system for Diamond Bus, instrumenting sickness monitoring and employee record processes used by HR and operations across UK sites.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2009 | 2009 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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