Diamond Resorts International
10600 W Charleston Blvd,
Las Vegas, 89135, NV,
United States
Las Vegas, 89135, NV,
United States
1 702-684-8000
Leisure and Hospitality
Diamond Resorts International Technographics
Diamond Resorts International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diamond Resorts International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Diamond Resorts International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diamond Resorts International has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Oracle Cloud HCM for Core HR in 2015, Quadient Neopost IS-6000 for Mailing System in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diamond Resorts International is running and its propensity to invest more and deepen its relationship with Oracle , Quadient , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diamond Resorts International revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diamond Resorts International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diamond Resorts International Tech Stack and Enterprise Applications
Diamond Resorts International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Diamond Resorts International implemented Oracle E-Business Suite as its ERP Financial application. The deployment established Oracle E-Business Suite R12 as the corporate financial backbone for accounting, treasury and payable functions across the enterprise.
Configuration work focused on core ERP Financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management and Purchasing, with workflows designed to support month end close, invoice processing and payment runs. Oracle E-Business Suite R12 was configured to enforce centralized accounting controls and automated transaction posting consistent with enterprise financial process patterns.
The runtime architecture used a mixed Windows Server and RedHat Enterprise Linux environment hosted on VMware ESX with vSphere based VDI, backed by Oracle 11g and 12c DBMS instances running Oracle R12 EBS. The environment included Active Directory for authentication and single sign on, Exchange 2013 for system generated email and notifications, and MS SQL Server for complementary reporting and office integration, while finance users relied on Microsoft Office 2010 for spreadsheet and document workflows.
Operational scope encompassed finance, accounting and treasury domains and required governance changes to close cycles and accounts payable workflows, with database administration and application patching aligned to Oracle 11g and 12c lifecycles. The implementation narrative centers on Oracle E-Business Suite as the ERP Financial system integrated into Diamond Resorts International's existing infrastructure and identity services.
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ERP Financial | ERP |
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2020 | 2021 |
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Diamond Resorts International HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 Diamond Resorts International implemented Oracle Cloud HCM to establish a centralized Core HR foundation for its leisure and hospitality workforce. The deployment anchored employee master data, position records, and HR transactional processing within Oracle Cloud HCM to provide a single system of record for HR operations across corporate and resort management functions.
Configuration focused on Core HR capabilities typical of an enterprise HCM SaaS implementation, including employee and position management, workforce directory and job structures, absence and time-off tracking, benefits administration, role-based security, and workflow-driven HR transactions. Oracle Cloud HCM was configured with business rules and approval flows to standardize hiring, transfers, and separations, aligning HR process automation with operational needs.
The implementation used a cloud-native Oracle Cloud HCM architecture to centralize Core HR data and streamline HR recordkeeping across Diamond Resorts International. Operational coverage emphasized HR-led processes that support both corporate human resources and frontline resort staff without naming external integrations.
Governance was formalized through an internal HCM practice responsible for managing and leading Oracle Cloud HCM configuration, release cadence, access controls, and change management. That practice provided structured ownership for ongoing configuration, policy enforcement, and cross-functional HR process stewardship.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Diamond Resorts International ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Diamond Resorts International implemented Quadient Neopost IS-6000 as its Mailing System. The implementation instituted Quadient Neopost IS-6000 into the company mail operations to accept incoming mail and packages, process items, and support delivery workflows across internal business functions.
The Quadient Neopost IS-6000 deployment focused on core mailing capabilities including automated postage metering, package weighing, label generation, and physical mail sorting, with configuration to support parcel packaging and FedEx label creation. Quadient Neopost IS-6000 was used alongside on-premise mailing equipment to standardize labeling and postage processes and to streamline operator handling of inbound and outbound parcels.
Operationally the solution was integrated into day-to-day mailroom procedures that handle Pitney Bowes and Neopost devices, enabling interoperability where staff received mail, processed it through the Quadient Neopost IS-6000 workflow, printed carrier labels, and delivered items internally. The implementation emphasized consistent mail acceptance, processing, and delivery steps to support departments across the enterprise without introducing named third party system replacements.
Governance centered on formalizing mailroom workflows, operator sequencing for acceptance through delivery, and procedures for packaging and labeling parcels. Training and documented standard operating procedures were applied to align staff on Quadient Neopost IS-6000 usage and to ensure consistent application of mailing system functionality within Diamond Resorts International.
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Diamond Resorts International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2012 | 2012 |
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Diamond Resorts International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Diamond Resorts International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Diamond Resorts International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Diamond Resorts International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Diamond Resorts International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Diamond Resorts International
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Corporate Director | Director | HR | |
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Global Director of Talent Acquisition | Director | HR | |
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Regional Talent Acquisition Manager | Manager | HR | |
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Talent Acquisition Marketing Manager | Manager | HR | |
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Finance Manager | Manager | Finance | |
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Director Of Accounting | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Information Technology Business Relationship Manager | Manager | IT | |
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Accounting Manager | Manager | Finance | |
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Senior Director of Financial Planning & Analysis | Director | Finance | |
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Director, Financial Planning & Analysis | Director | Finance | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Apps Being Evaluated by Diamond Resorts International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Diamond Resorts International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Diamond Resorts International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Diamond Resorts International Technographics
Diamond Resorts International is a Leisure and Hospitality organization based in United States,
with around 5000 employees and annual revenues of $1.60 billion.
Diamond Resorts International operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM and Quadient Neopost IS-6000,
covering areas like ERP Financial, Core HR and Mailing System.
Diamond Resorts International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Quadient.
Diamond Resorts International recently adopted applications including
CodeTwo Email Signatures in 2021, Amazon CloudFront in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Diamond Resorts International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Diamond Resorts International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Diamond Resorts International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.