Diamond Wipes International
4651 Schaefer Ave,
Chino, 91710, CA,
United States
Chino, 91710, CA,
United States
1 909-230-9888
Consumer Packaged Goods
Diamond Wipes International Technographics
Diamond Wipes International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diamond Wipes International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Diamond Wipes International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diamond Wipes International has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2021, Domo for Analytics and BI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diamond Wipes International is running and its propensity to invest more and deepen its relationship with Tidio , Domo , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diamond Wipes International revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diamond Wipes International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diamond Wipes International Tech Stack and Enterprise Applications
Diamond Wipes International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Diamond Wipes International deployed Tidio Live Chat on its public website. Tidio Live Chat, a Chatbots and Conversational AI application, was embedded as the customer facing messaging channel to capture incoming support inquiries and pre-sales questions.
Deployment used the vendor hosted widget delivered via site JavaScript, providing live chat, chatbot automation, templated responses, and visitor session tracking which are typical capabilities of Chatbots and Conversational AI. Operational coverage focused on the ecommerce storefront, with conversations routed to customer support and sales personnel during configured service hours. Governance and rollout centered on configuring automated greetings, canned reply libraries, and basic escalation rules to human agents to standardize conversational handling.
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Diamond Wipes International Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016 Diamond Wipes International implemented Domo. The Domo implementation serves as the company Analytics and BI platform supporting sales, inventory planning, production tracking and customer service processes.
Domo was configured to generate scheduled weekly dashboards and operational reports that aggregate sales pipeline and prospecting activity, sales order issuance and production status, inventory levels and replenishment signals. Functional capabilities implemented include visual analytics, scheduled reporting, KPI tracking for sales targets and dashboard driven operational alerts to support inventory planning and Amazon reconciliation workflows.
The weekly report from Domo is used operationally to review inventory planning and replenishment, arrange transfers for Amazon inventory replenishment, reconcile Amazon site inventory and returns, and trigger sales order issuance and production checks. Domo outputs inform workflows across sales, operations, inventory management and customer service with data surfaced to schedule follow up appointments and prepare sales material.
Governance centered on a weekly review cadence where the Domo report is the source of record for inventory and sales decisions, enabling coordinated workflows between sales and production teams. Configuration emphasis included scheduled dashboards, role based access to sales and operations views and embedded KPI tracking to support meeting agreed sales targets.
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Diamond Wipes International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Diamond Wipes International implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment supports corporate productivity for the company of roughly 200 employees in the United States and is reflected on the company website demonstrating live use of Google Workspace components.
The Google Workspace (Formerly Google G-Suite) implementation centers on cloud-hosted SaaS architecture with domain-managed account provisioning and the Google Admin console as the control plane. Functional capabilities implemented align with standard Collaboration workflows and include corporate email via Gmail, document collaboration through Google Drive and Google Docs, shared drive and team folder organization, and calendar scheduling for cross-functional coordination.
Operational governance emphasizes centralized user and group management, role-based access controls via the admin console, and the application of standard policy configurations such as domain-level routing and retention settings. The configuration supports company-wide collaboration and communications across marketing, sales, operations, and corporate functions while remaining consistent with typical Collaboration category practices.
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Diamond Wipes International eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Diamond Wipes International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Diamond Wipes International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Diamond Wipes International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Diamond Wipes International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Diamond Wipes International
| First Name | Last Name | Title | Function | Department | Phone | |
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Sr Controller | Director | Finance | |
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SVP of Sales & Marketing | VP | Marketing | |
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Operations Director | Director | Finance | |
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Apps Being Evaluated by Diamond Wipes International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Diamond Wipes International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Diamond Wipes International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Diamond Wipes International Technographics
Diamond Wipes International is a Consumer Packaged Goods organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Diamond Wipes International operates a diverse technology stack with applications such as
Tidio Live Chat, Domo and Google Workspace (Formerly Google G-Suite),
covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.
Diamond Wipes International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tidio, Domo and Google.
Diamond Wipes International recently adopted applications including
Tidio Live Chat in 2021, Google Workspace (Formerly Google G-Suite) in 2021 and Shopify in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Diamond Wipes International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Diamond Wipes International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Diamond Wipes International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.