Manassas, 20110, VA,
United States
Didlake Technographics
Didlake Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Didlake and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Didlake employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Didlake has purchased the following applications: ADP Vantage HCM for Core HR in 2016, Otuvy for Facility Management in 2013, Twilio Segment for Customer Data Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Didlake is running and its propensity to invest more and deepen its relationship with ADP , Otuvy (formerly CleanTelligent Software) , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Didlake revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Didlake intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Didlake Tech Stack and Enterprise Applications
Didlake HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Vantage HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Didlake implemented ADP Vantage HCM as its Core HR solution. Didlake expanded its relationship with ADP to deploy an array of human capital management capabilities across the organization, including HR, benefits administration, recruiting management, time and labor management, and payroll, for its workforce of approximately 1,200 employees in the United States.
The ADP Vantage HCM deployment consolidated core HR records, benefits administration workflows, applicant tracking and recruiting processes, time capture and labor management, and payroll processing within a single vendor suite. Configuration efforts focused on standard Core HR workflows, benefits enrollment rules, timekeeping rules and payroll tax handling consistent with typical ADP Vantage HCM capabilities.
Operational coverage centered on Didlake business functions for HR and payroll across its contract services and rehabilitative services lines, with the implementation intended to unify employee data, streamline recruiting to hire processes, and centralize time and payroll operations. Governance and ongoing administration were aligned to Didlake HR and payroll teams to manage system configuration, benefits lifecycle events, and payroll runs using ADP Vantage HCM.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Didlake ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Otuvy (formerly CleanTelligent Software) | Legacy | Otuvy | Facility Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Didlake implemented Otuvy in a Facility Management deployment to establish standardized custodial quality and maintenance workflows across its federal custodial contracts. The deployment focused on facilities operations and custodial services, tying application usage directly to contract-level inspection and compliance activities managed by Didlake field teams and operations managers.
The Otuvy implementation centered on detailed inspection checklist configuration and quality management workflows, with inferred use of inspection and maintenance tracking modules to capture custodial quality metrics and service requests. Otuvy formerly CleanTelligent Software was configured to build repeatable inspection templates, enforce checklist completion, and log maintenance tickets, enabling structured data capture for each site and contract.
Operational governance emphasized standardized processes and centralized reporting for facilities operations, aligning custodial teams to common inspection criteria and documentation practices. The system supported improved reporting and contract compliance visibility for Didlake, while providing a consistent operational framework for custodial quality assurance across its federal program portfolio.
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Didlake CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2020 | 2020 |
In 2020, Didlake implemented Twilio Segment on their website as a Customer Data Platform to centralize site event capture for digital engagement. The deployment of Twilio Segment is focused on collecting first party web events to create a consistent event stream for downstream analytics and engagement use cases.
Configuration emphasized core Customer Data Platform capabilities, including client side event tracking, an organized event schema, identity resolution and profile unification consistent with CDP workflows. Twilio Segment was instrumented across web pages to standardize telemetry, enforce an event taxonomy and enable audience definition and routing logic typical of a Customer Data Platform implementation.
Operational coverage centers on Didlake digital channels and supports marketing and analytics functions by routing cleansed event streams to downstream systems. Governance measures implemented alongside the deployment included schema governance and web consent controls to maintain data quality and privacy controls while operating Twilio Segment as the central Customer Data Platform for web signals.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Didlake ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Didlake PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Didlake
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Didlake Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||