AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Didlake Tech Stack and Enterprise Applications

Didlake HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Vantage HCM Core HR HCM n/a 2016 2016
In 2016, Didlake implemented ADP Vantage HCM as its Core HR solution. Didlake expanded its relationship with ADP to deploy an array of human capital management capabilities across the organization, including HR, benefits administration, recruiting management, time and labor management, and payroll, for its workforce of approximately 1,200 employees in the United States. The ADP Vantage HCM deployment consolidated core HR records, benefits administration workflows, applicant tracking and recruiting processes, time capture and labor management, and payroll processing within a single vendor suite. Configuration efforts focused on standard Core HR workflows, benefits enrollment rules, timekeeping rules and payroll tax handling consistent with typical ADP Vantage HCM capabilities. Operational coverage centered on Didlake business functions for HR and payroll across its contract services and rehabilitative services lines, with the implementation intended to unify employee data, streamline recruiting to hire processes, and centralize time and payroll operations. Governance and ongoing administration were aligned to Didlake HR and payroll teams to manage system configuration, benefits lifecycle events, and payroll runs using ADP Vantage HCM.
Recruiting, Applicant Tracking System HCM 2016 2016
Didlake ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Otuvy (formerly CleanTelligent Software) Legacy Otuvy Facility Management ERP Services and Operations n/a 2013 2013
In 2013, Didlake implemented Otuvy in a Facility Management deployment to establish standardized custodial quality and maintenance workflows across its federal custodial contracts. The deployment focused on facilities operations and custodial services, tying application usage directly to contract-level inspection and compliance activities managed by Didlake field teams and operations managers. The Otuvy implementation centered on detailed inspection checklist configuration and quality management workflows, with inferred use of inspection and maintenance tracking modules to capture custodial quality metrics and service requests. Otuvy formerly CleanTelligent Software was configured to build repeatable inspection templates, enforce checklist completion, and log maintenance tickets, enabling structured data capture for each site and contract. Operational governance emphasized standardized processes and centralized reporting for facilities operations, aligning custodial teams to common inspection criteria and documentation practices. The system supported improved reporting and contract compliance visibility for Didlake, while providing a consistent operational framework for custodial quality assurance across its federal program portfolio.
Didlake CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Segment Customer Data Platform CRM n/a 2020 2020
In 2020, Didlake implemented Twilio Segment on their website as a Customer Data Platform to centralize site event capture for digital engagement. The deployment of Twilio Segment is focused on collecting first party web events to create a consistent event stream for downstream analytics and engagement use cases. Configuration emphasized core Customer Data Platform capabilities, including client side event tracking, an organized event schema, identity resolution and profile unification consistent with CDP workflows. Twilio Segment was instrumented across web pages to standardize telemetry, enforce an event taxonomy and enable audience definition and routing logic typical of a Customer Data Platform implementation. Operational coverage centers on Didlake digital channels and supports marketing and analytics functions by routing cleansed event streams to downstream systems. Governance measures implemented alongside the deployment included schema governance and web consent controls to maintain data quality and privacy controls while operating Twilio Segment as the central Customer Data Platform for web signals.
Customer Experience CRM 2018 2018
Marketing Automation CRM 2021 2021
Didlake ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Didlake PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2023 2023

IT Decision Makers and Key Stakeholders at Didlake

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Didlake Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Didlake IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Didlake digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Didlake Technographics
Didlake is a Non Profit organization based in United States, with around 1200 employees and annual revenues of $100.0 million.
Didlake operates a diverse technology stack with applications such as ADP Vantage HCM, Otuvy and Twilio Segment, covering areas like Core HR, Facility Management and Customer Data Platform.
Didlake has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ADP, Otuvy (formerly CleanTelligent Software) and Twilio.
Didlake recently adopted applications including Elastic Email API in 2023, ActiveCampaign in 2021 and Twilio Segment in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Didlake’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Didlake’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Didlake technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.