Digia
Digia Technographics
Digia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Digia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1576 Digia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Digia has purchased the following applications: Microsoft Dynamics AX HRM for Core HR in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Digia is running and its propensity to invest more and deepen its relationship with Microsoft , Moodle , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Digia revenues, which have grown to $233.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Digia Tech Stack and Enterprise Applications
Digia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX HRM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Digia implemented Microsoft Dynamics AX HRM to develop and improve people management and leadership services across its business areas. The deployment targeted Core HR capabilities to formalize supervisor delivered HR tasks and to surface leadership services within the company application landscape.
Implementation work concentrated on developing supervisor facing services, leadership workflows, and HR delegated people management services inside Microsoft Dynamics AX HRM, while leveraging Core HR functional patterns such as personnel administration, organization management, and manager self service. Configuration emphasized role based access for supervisors and HR practitioners, workflow automation for approvals and competency tracking, and template driven process definitions aligned to distinct business area needs.
The Microsoft Dynamics AX HRM work was developed for the Dynamics AX, the Digia Enterprise and then Microsoft business units, reflecting a multi business unit deployment model. Operational coverage included HR teams, leadership functions and line supervisors across those business units, with the application embedded in the Dynamics AX environment and aligned to Digia Enterprise processes.
Governance activities focused on redefining ownership for delegated HR procedures and establishing cross functional release and change coordination between HR, leadership and business area stakeholders. Rollout was organized as iterative development and process alignment phases to progressively enable supervisor level HR responsibilities and leadership service delivery.
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Learning and Development | HCM |
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2019 | 2019 |
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Digia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Digia implemented Hubspot Live Chat on its public website to establish a web‑first conversational interface. The deployment is categorized under Chatbots and Conversational AI and provides a persistent chat widget for visitor engagement, real time conversation intake, and lead capture across Digia's professional services digital channels.
Configuration aligns with standard chatflow patterns common to the category, including scripted greetings, routing to shared inboxes, and automated initial responses that enable human agent handoff. Operational scope centers on web engagement for sales and customer service workflows, with governance focused on channel ownership, conversational policy controls, and inbox routing rules to manage response responsibilities.
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Digia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Digia deployed Microsoft 365 to provide Collaboration services for its professional services workforce. The implementation is visible on Digia's public website, confirming Microsoft 365 as the chosen cloud productivity and collaboration platform.
Microsoft 365 was provisioned to deliver core Collaboration capabilities including enterprise email, real-time team collaboration, and cloud document management. Services typical to Microsoft 365 such as Exchange Online for mail, Microsoft Teams for meetings and chat, SharePoint Online for shared sites and document libraries, and OneDrive for user file sync were used to structure workspaces and standardize document lifecycles.
Operational governance centered on centralized administration of user accounts, role based access and cloud hosted mail and file storage, with rollout oriented to Digia's professional services teams and supporting business functions. The deployment emphasized standardized collaboration workflows, consolidated inbox and document repositories, and cloud based productivity tooling under the Microsoft 365 platform.
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Digia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Digia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Digia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Digia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Digia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Digia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Digia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Digia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Digia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Digia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Digia Technographics
Digia is a Professional Services organization based in Finland,
with around 1576 employees and annual revenues of $233.0 million.
Digia operates a diverse technology stack with applications such as
Microsoft Dynamics AX HRM, Hubspot Live Chat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Digia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and HubSpot.
Digia recently adopted applications including
Optimizely Search & Navigation (ex Episerver Find) in 2022, Hubspot Marketing Automation in 2021 and Playable Leadfamly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Digia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Digia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Digia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.