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Digikala

No 28, South Gandhi Street,
Tehran, 15875-3469,
Iran

https://www.digikala.com/

98 21-6193-0000

Retail

Digikala Technographics

Digikala Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Digikala and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8200 Digikala employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Digikala has purchased the following applications: Slack Connect for Collaboration in 2022, EpiServer CMS for Web Content Management in 2016, SAP Emarsys Personalization for Personalization and Product Recommendations in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Digikala is running and its propensity to invest more and deepen its relationship with Salesforce , Optimizely , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Digikala revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digikala intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Digikala Data, Technology Stack, and Enterprise Applications

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Salesforce	Legacy	Slack Connect	Collaboration	Collaboration	n/a	2022	2022

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Optimizely	Legacy	EpiServer CMS	Web Content Management	Content Management	n/a	2016	2016
			Web Content Management	Content Management		2017	2017

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
SAP	Legacy	SAP Emarsys Personalization	Personalization and Product Recommendations	eCommerce	n/a	2015	2015

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			CRM	CRM		2019	2019
			CRM	CRM		2021	2021
			Customer Data Platform	CRM		2020	2020
			Customer Engagement	CRM		2015	2015
			Customer Engagement	CRM		2016	2016
			Customer Experience	CRM		2018	2018
			Marketing Analytics	CRM		2014	2014
			Marketing Analytics	CRM		2016	2016
			Marketing Analytics	CRM		2016	2016
			Marketing Analytics	CRM		2016	2016
			Marketing Analytics	CRM		2017	2017
			Marketing Analytics	CRM		2017	2017
			Marketing Analytics	CRM		2017	2017
			Marketing Analytics	CRM		2017	2017
			Marketing Analytics	CRM		2019	2019
			Marketing Analytics	CRM		2020	2020
			Marketing Analytics	CRM		2024	2024
			Marketing Automation	CRM		2021	2021
			Marketing Automation	CRM		2015	2015
			Sales Automation, CRM, Sales Engagement	CRM		2021	2021
			Social Media Management	CRM		2022	2022
			Tag Management	CRM		2016	2016
			Tag Management	CRM		2023	2023

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2016	2016
			Application Performance Management	ITSM		2020	2020

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Apps Development	PaaS		2022	2022
			Transactional Email	PaaS		2018	2018

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2020	2020
			Application Hosting and Computing Services	IaaS		2016	2016
			Application Hosting and Computing Services	IaaS		2016	2016
			Content Delivery Network	IaaS		2015	2015
			Domain Name System (DNS)	IaaS		2016	2016
			Domain Name System (DNS)	IaaS		2024	2024

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Identity and Access Management (IAM)	CyberSecurity		2023	2023
			Secure Sockets Layer (SSL)	CyberSecurity		2020	2020

IT Decision Makers and Key Stakeholders at Digikala

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Digikala Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Digikala Technographics

Digikala is a Retail organization based in Iran, with around 8200 employees and annual revenues of $200.0 million.

Digikala operates a diverse technology stack with applications such as Slack Connect, EpiServer CMS and SAP Emarsys Personalization, covering areas like Collaboration, Web Content Management and Personalization and Product Recommendations.

Digikala has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Optimizely and SAP.

Digikala recently adopted applications including Microsoft Clarity in 2024, Microsoft Azure DNS in 2024 and Google Remarketing in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Digikala’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Digikala’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Digikala technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.