AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Digitail Data, Technology Stack, and Enterprise Applications
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenAI Legacy OpenAI GPT-4 Generative AI Platforms AI Development n/a 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CometChat Legacy CometChat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Digitail implemented CometChat to add an on-site conversational interface. The deployment uses CometChat as a web-embedded conversational layer, aligning with the Chatbots and Conversational AI category to support customer engagement and patient-facing communication on Digitail's website. CometChat provides real-time messaging, presence awareness, and conversational UI components typical of chat platforms. Configuration focused on a lightweight client-side widget integrated into Digitail's public site, with cloud-hosted message routing and session persistence reflecting a standard web-embedded architecture for Chatbots and Conversational AI. Operational ownership centers on customer support and patient engagement functions, with governance around conversational workflows, content moderation, and compliance considerations relevant to healthcare communications. The implementation was provisioned to escalate conversations to human agents and to capture conversational context for ongoing customer service workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2023 2023
Customer Experience CRM 2025 2025
Customer Support CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation, Sales Automation CRM 2024 2024
Tag Management CRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2025 2025
Network Data Intelligence IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Digitail
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Digitail Executives
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FAQ - APPS RUN THE WORLD Digitail Technographics

Digitail is a Healthcare organization based in United States, with around 52 employees and annual revenues of $9.0 million.

Digitail operates a diverse technology stack with applications such as OpenAI GPT-4, CometChat and Slack Connect, covering areas like Generative AI Platforms, Chatbots and Conversational AI and Collaboration.

Digitail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OpenAI, CometChat and Salesforce.

Digitail recently adopted applications including OpenAI GPT-4 in 2025, Hotjar in 2025 and Cloudflare CDN in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Digitail’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Digitail’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Digitail technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.