Oxon, x, OX14 4SA,
United Kingdom
Digital Barriers PLC Technographics
Digital Barriers PLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Digital Barriers PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Digital Barriers PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Digital Barriers PLC has purchased the following applications: Microsoft 365 for Collaboration in 2020, Salesforce Marketing Cloud for Marketing Automation in 2021, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Digital Barriers PLC is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Digital Barriers PLC revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digital Barriers PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Digital Barriers PLC Tech Stack and Enterprise Applications
Digital Barriers PLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Digital Barriers PLC deployed Microsoft 365 to support Collaboration across the organization. Digital Barriers PLC uses Microsoft 365 for Collaboration to centralize internal communications and document-centric workflows for its engineering, operations, and corporate functions.
The Microsoft 365 deployment reflects a cloud-first, tenant-based architecture typical of Microsoft 365 implementations, with standard collaboration capabilities such as enterprise email, document libraries with coauthoring, and real-time messaging and meetings. Microsoft 365 is described in situ on the company website, indicating active tenant assets or service footprints exposed in public site metadata.
Operational coverage is aligned to the company scale of approximately 150 employees, with role-based access and centralized administration implied by the Microsoft 365 model, and identity governance consistent with Azure Active Directory based controls. The implementation focuses on cross-functional collaboration, content lifecycle management, and unified communication workflows consistent with the Collaboration category.
Governance appears to be tenant-centered, consolidating administration and security controls under a single Microsoft 365 environment, and standard collaboration capabilities are used to drive consistency in document sharing and meeting orchestration across departments.
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Digital Barriers PLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Digital Barriers PLC implemented Salesforce Marketing Cloud to drive website-centered Marketing Automation. The deployment is focused on using Salesforce Marketing Cloud on their website to centralize customer engagement workflows and manage outbound communications from a single marketing platform.
Configuration emphasized core Marketing Automation capabilities including email campaign management, journey orchestration, content management for web and email, and web activity tracking to inform segmentation. The implementation leverages marketing automation functional modules to standardize campaign templates, subscriber lists, and event driven messaging tied to site interactions.
Operational scope is centered on the marketing function across Digital Barriers PLC, with the corporate website acting as the primary data capture and engagement surface. Governance was structured around content approval workflows and subscriber data handling to align web-sourced contact data with campaign orchestration in Salesforce Marketing Cloud.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Digital Barriers PLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Digital Barriers PLC deployed Atlassian Jira Service Desk as its IT Service Management solution. The implementation exposes a public customer portal embedded on the company website to centralize incoming support requests and provide a web-based intake channel.
Atlassian Jira Service Desk was configured with cataloged request types, queue-based routing, SLA tracking, and automation rules to streamline ticket triage and handling. The implementation includes structured request categorization, priority-based queuing, and knowledge base linkage to support repeatable resolution workflows. Configuration was aligned to support role-based queues for customer-facing support and internal IT operations.
Operational coverage spans external customer support via the website and internal IT service functions across Digital Barriers PLC, with governance focused on defined request workflows and SLA policy enforcement. Atlassian Jira Service Desk functions as the primary IT Service Management application for both external customers and internal stakeholders, instrumenting ticket lifecycle, escalation paths, and service level monitoring.
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Digital Barriers PLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Barriers PLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Digital Barriers PLC
Apps Being Evaluated by Digital Barriers PLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||