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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

Digital Health and Care Wales
Location
21 Cowbridge Rd E,
Cardiff, CF11 9AD,
United Kingdom
Website
https://www.dhcw.nhs.wales/
Phone
44 29 2050-0500
Artw industry
Professional Services
Employee
Revenue

Digital Health and Care Wales Technographics

Digital Health and Care Wales Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Digital Health and Care Wales and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 780 Digital Health and Care Wales employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Digital Health and Care Wales has purchased the following applications: Hotjar for Customer Experience in 2024, BeyondTrust Remote Support for Remote Monitoring and Management in 2017, Selenium WebDriver for Test Automation Platform in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Digital Health and Care Wales is running and its propensity to invest more and deepen its relationship with Contentsquare , BeyondTrust , Selenium or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Digital Health and Care Wales revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Digital Health and Care Wales intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Digital Health and Care Wales Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2024 2024
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BeyondTrust Legacy BeyondTrust Remote Support Remote Monitoring and Management ITSM n/a 2017 2020
In 2017, Digital Health and Care Wales began using Bomgar, now BeyondTrust Remote Support, under an initial contract to strengthen remote IT assistance for primary care. BeyondTrust Remote Support was adopted as a Remote Monitoring and Management tool to provide secure remote access across NHS Wales support channels. The initial contract established the application within healthcare IT support for GPs and practice staff across Wales, with operations managed at the Wales regional level. During the COVID-19 pandemic the organisation executed a rapid, large scale rollout to onboard hundreds of practices in weeks, enabling GPs and practice staff to work remotely. Configuration focused on centralized session orchestration and agent distribution to practice endpoints, with session initiation, secure remote control, and role based access controls implemented to align with clinical support workflows. Multi factor authentication integration was completed to harden remote access and to support secure sign on for remote support sessions. The deployment operated across Wales within healthcare and IT support functions, serving general practice sites and regional support teams and sustaining continuity of patient care. BeyondTrust Remote Support was integrated into existing support workflows to enable incident based and proactive remote troubleshooting across distributed practice endpoints. Governance emphasized rapid onboarding processes and operational handover to regional IT support teams, with rollout sequencing prioritized by practice readiness and support demand. The implementation delivered measurable improvements in remote access and continuity of patient care as reported in the case study, supporting sustained remote working for clinicians and practice staff.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Selenium Legacy Selenium WebDriver Test Automation Platform PaaS n/a 2018 2018
IT Decision Makers and Key Stakeholders at Digital Health and Care Wales
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Digital Health and Care Wales Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Digital Health and Care Wales Technographics

Digital Health and Care Wales is a Professional Services organization based in United Kingdom, with around 780 employees and annual revenues of $110.0 million.

Digital Health and Care Wales operates a diverse technology stack with applications such as Hotjar, BeyondTrust Remote Support and Selenium WebDriver, covering areas like Customer Experience, Remote Monitoring and Management and Test Automation Platform.

Digital Health and Care Wales has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Contentsquare, BeyondTrust and Selenium.

Digital Health and Care Wales recently adopted applications including Hotjar in 2024, Selenium WebDriver in 2018 and BeyondTrust Remote Support in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Digital Health and Care Wales’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Digital Health and Care Wales’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Digital Health and Care Wales technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.