Diligent Board Member Services
1385 Broadway, 19th Floor,
New York, 10018, NY,
United States
New York, 10018, NY,
United States
1 AÂ 212-741-8181
Communications
Diligent Board Member Services Technographics
Diligent Board Member Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diligent Board Member Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Diligent Board Member Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diligent Board Member Services has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, DocuSign eSignature for Digital Signing in 2021, Oracle NetSuite CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diligent Board Member Services is running and its propensity to invest more and deepen its relationship with Cisco Systems , Docusign , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diligent Board Member Services revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diligent Board Member Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diligent Board Member Services Tech Stack and Enterprise Applications
Diligent Board Member Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Diligent Board Member Services implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings on their website to deliver Audio Video and Web Conferencing for board and stakeholder collaboration across the organization’s board services offering.
The implementation follows a cloud hosted Webex Meetings model and includes category aligned capabilities such as scheduled and ad hoc video conferencing, screen sharing, session recording, participant management, and browser based join flows embedded into the public site. Cisco Webex Meetings is configured to support centralized meeting administration and web based meeting orchestration, reflecting standard operational practices for Audio Video and Web Conferencing in corporate communications and board meeting workflows.
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Diligent Board Member Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Diligent Board Member Services deployed DocuSign eSignature as a Digital Signing solution embedded on its public-facing website for board materials and signature capture. DocuSign eSignature is used as the Digital Signature on their website, exposing web-based signing workflows to external board members and stakeholders.
The implementation leverages standard Digital Signing capabilities, configured around templated envelopes, sequential and parallel signing workflows, user authentication options, and immutable audit logs for each signed transaction. DocuSign eSignature was configured to support document packaging and signature routing aligned with board meeting packet distribution and approval processes.
Operational scope centers on board governance and client-facing document workflows managed through the website, with signing activity initiated by board administrators and completed by external directors via the embedded signing experience. Governance adjustments accompanying the rollout standardized signing workflows, envelope permissioning, and retention of audit records to align electronic signature capture with corporate board governance processes.
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Diligent Board Member Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2013 | 2013 |
Diligent Board Member Services implemented Oracle NetSuite CRM in 2013 as its CRM platform, establishing a single system for managing board member and stakeholder relationships. The deployment used Oracle NetSuite CRM as a cloud SaaS solution, provisioning centralized customer records, activity timelines, and user access controls across the organization.
Functional configuration emphasized core CRM capabilities, including account and contact management, opportunity and pipeline management, activity tracking, quote and task management, and configurable dashboards and reporting. The Oracle NetSuite CRM implementation included workflow automation and custom fields to align record structures with the companys governance and board servicing processes.
Operational coverage focused on Sales, Marketing, and Customer Support teams within the United States, with data consolidation and bulk import activities to onboard existing contacts and historical interactions. Integration work concentrated on establishing synchronized customer records and automated CRM workflows that support lead to customer lifecycle orchestration without referencing specific back office systems.
Governance and rollout centered on a centralized CRM administration model, defined data quality rules, role based access configuration, and phased user training to embed new processes. Ongoing configuration management and workflow tuning were put in place to maintain alignment between Oracle NetSuite CRM and the companys board member services operational practices.
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2015 | 2015 |
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Diligent Board Member Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Diligent Board Member Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Diligent Board Member Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Diligent Board Member Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director, Chief Executive Officer & President | Director | Finance | |
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Executive Vice President and Chief Technology Officer | CXO | IT | |
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Director, Investor Relations | Director | Finance | |
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Apps Being Evaluated by Diligent Board Member Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Diligent Board Member Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Diligent Board Member Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Diligent Board Member Services Technographics
Diligent Board Member Services is a Communications organization based in United States,
with around 300 employees and annual revenues of $50.0 million.
Diligent Board Member Services operates a diverse technology stack with applications such as
Cisco Webex Meetings, DocuSign eSignature and Oracle NetSuite CRM,
covering areas like Audio Video and Web Conferencing, Digital Signing and CRM.
Diligent Board Member Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Docusign and Oracle.
Diligent Board Member Services recently adopted applications including
DocuSign eSignature in 2021, Amazon EC2 in 2020 and Amazon CloudFront in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Diligent Board Member Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Diligent Board Member Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Diligent Board Member Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.