New Orleans, 70122-3097, LA,
United States
Dillard University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dillard University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 338 Dillard University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dillard University has purchased the following applications: Transact Payments (formerly Cashnet) for Payment Processing in 2018, Canvas LMS for Learning and Development in 2017, Mainstay (ex AdmitHub) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dillard University is running and its propensity to invest more and deepen its relationship with Transact Campus , Instructure , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dillard University revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dillard University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Transact Campus | Legacy | Transact Payments (formerly Cashnet) | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instructure | Legacy | Canvas LMS | Learning and Development | HCM | n/a | 2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mainstay | Legacy | Mainstay (ex AdmitHub) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Dillard University deployed Mainstay (ex AdmitHub) as a Chatbots and Conversational AI solution on its public website to handle prospective student inquiries and online engagement. The implementation positions Mainstay (ex AdmitHub) to support admissions and student-facing services, providing a conversational entry point for prospects and current students interacting with Dillard University online.
The implementation uses core Chatbots and Conversational AI capabilities, including scripted conversational flows for common questions, FAQ automation, lead capture workflows to collect contact and interest data, and automated routing mechanisms to escalate complex inquiries to human staff. The Mainstay (ex AdmitHub) deployment includes a content management interface for editing conversation trees and message templates, and an analytics dashboard for monitoring interaction volumes and common topics.
Architecturally the solution is deployed as a cloud-hosted, SaaS conversational agent embedded on the university website through a web widget, with an administrative console used by university staff to configure intent logic and response content. Operational configuration is consistent with Chatbots and Conversational AI patterns, emphasizing lightweight maintenance, browser-based administration, and event logging for audit and conversational review.
Governance and operational ownership are handled within student recruitment and communications functions, with admissions and marketing staff maintaining conversational content and escalation rules. Rollout and ongoing operations center on iterative script updates and monitoring of conversation logs to keep guidance aligned with admissions workflows and institutional messaging.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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