AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Dillard University Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transact Campus Legacy Transact Payments (formerly Cashnet) Payment Processing ERP Financial Management n/a 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Instructure Legacy Canvas LMS Learning and Development HCM n/a 2017 2017
Recruiting, Applicant Tracking System HCM 2017 2017
Recruiting, Applicant Tracking System HCM 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mainstay Legacy Mainstay (ex AdmitHub) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Dillard University deployed Mainstay (ex AdmitHub) as a Chatbots and Conversational AI solution on its public website to handle prospective student inquiries and online engagement. The implementation positions Mainstay (ex AdmitHub) to support admissions and student-facing services, providing a conversational entry point for prospects and current students interacting with Dillard University online. The implementation uses core Chatbots and Conversational AI capabilities, including scripted conversational flows for common questions, FAQ automation, lead capture workflows to collect contact and interest data, and automated routing mechanisms to escalate complex inquiries to human staff. The Mainstay (ex AdmitHub) deployment includes a content management interface for editing conversation trees and message templates, and an analytics dashboard for monitoring interaction volumes and common topics. Architecturally the solution is deployed as a cloud-hosted, SaaS conversational agent embedded on the university website through a web widget, with an administrative console used by university staff to configure intent logic and response content. Operational configuration is consistent with Chatbots and Conversational AI patterns, emphasizing lightweight maintenance, browser-based administration, and event logging for audit and conversational review. Governance and operational ownership are handled within student recruitment and communications functions, with admissions and marketing staff maintaining conversational content and escalation rules. Rollout and ongoing operations center on iterative script updates and monitoring of conversation logs to keep guidance aligned with admissions workflows and institutional messaging.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2014 2014
Collaboration Collaboration 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2022 2022
Customer Experience CRM 2023 2023
Marketing Automation CRM 2021 2021
Tag Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2001 2001
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Dillard University
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dillard University Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dillard University Technographics

Dillard University is a Education organization based in United States, with around 338 employees and annual revenues of $70.0 million.

Dillard University operates a diverse technology stack with applications such as Transact Payments (formerly Cashnet), Canvas LMS and Mainstay (ex AdmitHub), covering areas like Payment Processing, Learning and Development and Chatbots and Conversational AI.

Dillard University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Transact Campus, Instructure and Mainstay.

Dillard University recently adopted applications including Hotjar in 2023, JazzHR by Employ in 2022 and Mainstay (ex AdmitHub) in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dillard University’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dillard University’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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