Direktorat Jenderal Imigrasi Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Direktorat Jenderal Imigrasi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 Direktorat Jenderal Imigrasi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Direktorat Jenderal Imigrasi has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Telkom Indonesia Hosting for Application Hosting and Computing Services in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Direktorat Jenderal Imigrasi is running and its propensity to invest more and deepen its relationship with Google , Telkom Indonesia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Direktorat Jenderal Imigrasi revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Direktorat Jenderal Imigrasi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Telkom Indonesia | Legacy | Telkom Indonesia Hosting | Application Hosting and Computing Services | IaaS | PT Sigma Cipta Caraka (Telkomsigma) | 2024 | 2024 |
In 2024, Direktorat Jenderal Imigrasi implemented Telkom Indonesia Hosting under the Application Hosting and Computing Services category to provision centralized hosting for its border control application estate. Telkom, via subsidiary PT TelkomSigma, hosted critical immigration applications on the Pusat Data Nasional Sementara PDNS platform that is used across Indonesia.
The implementation centered on application hosting for Autogate and e-visa services, delivering application runtime and managed hosting capabilities associated with Application Hosting and Computing Services. Module usage is inferred from reported Autogate and e-visa outages, indicating the Telkom Indonesia Hosting environment was running core automated gate workflows and electronic visa processing services.
Operational coverage extended to immigration and border control functions at PDNS-connected sites across Indonesia, with the hosting footprint directly supporting checkpoints and e-visa processing channels. Recovery and continuity activities following a June 2024 ransomware incident were coordinated with Kominfo, BSSN, and Telkom to restore affected services and contain disruption to border control systems.
PT Sigma Cipta Caraka Telkomsigma acted as the systems integrator coordinating hosting and recovery tasks with the Directorate, reflecting a governance model that connects a central PDNS-hosted Application Hosting and Computing Services platform with operational owners in the immigration agency. The June 2024 incident interrupted Autogate and e-visa availability while coordinated restoration work was underway to reestablish service access.
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